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  WINNERS AWAITED!
  
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Engaged Employer

Iconic

Compare

3.8

based on 245 Reviews

Filter reviews by

Iconic Customer Success, Service & Operations Department Reviews

based on 25 reviews

Updated 20 Dec, 2024

Overall Rating

3.8/5

How AmbitionBox ratings work?

Category Ratings

4.0

Skill development

3.8

Salary

3.7

Promotions

3.7

Work satisfaction

3.6

Job security

3.6

Work-life balance

3.5

Company culture

Explore Reviews by Department

View All

Customer Success, Service & Operations

3.8

• 25 Reviews

Merchandising, Retail & eCommerce

3.6

• 57 Reviews

Sales & Business Development

4.2

• 38 Reviews

UX, Design & Architecture

4.5

• 18 Reviews

Finance & Accounting

3.6

• 14 Reviews

Procurement & Supply Chain

3.0

• 10 Reviews

25 reviews found

Sort by: Popular

Store Manager in New Delhi

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Nov 2024

Likes

True religion Denims ..I always love to wear those on my musical shows

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing. Everything is perfect

Receiving Executive in Jaipur

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jul 2023

Likes

I started my career as a fashion consultant in iconic and I promoted in 2018 as a Receiving bay manager, company working environment is very good for me,good incentive plan, premium brand hub in one destination,internal growth,over all good platform for all employees, great learning experience for me.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

N/A

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Executive in Bhopal

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Oct 2023

Likes

This time appraisal is more then my expectations I have worked hard for coy and now I appreciate that I got what I worked for ! Thanks iconic for meeting commitment as always

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Department Manager in Jaipur

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jul 2023

Likes

Working here is a great joy. One of the best companies I've ever worked for that continues to learn and grow. Employee oriented management and result driven apprach has done wonders for the employees. Positive work environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Area Sales Manager in New Delhi

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Oct 2023

Likes

Thanks Iconic 🤩 for excellent Appraisals. I love iconic because they appreciate excel and achievements

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing !

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Operations Manager in Gurgaon / Gurugram

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jul 2023

Likes

Nothing is good

Dislikes

Working culture is very worse Never expect F&F at time of exit High level politics Management harassing to employees Never recommend

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Department Manager in Jaipur

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jul 2023

Likes

Decent working culture, empathetic seniors & colleagues makes work easy.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No pf

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Iconic.

Department Manager in Ahmedabad

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jul 2023

Likes

Positive and inspiring culture Company stability and success Professional development

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Inventory Manager in Ludhiana

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Aug 2023

Likes

Nothing to like

Dislikes

Management failed no value of staff Only chaatu employee working this company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

RBM in Surat

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 15 Jul 2023

Likes

Work good ALL DM GOOD AND BACK OFFICE SUPPORT ME.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good

Dislikes

Company culture SM NOT GOOD SM RUDELY SPEEK TO ME.

Company culture - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Department Manager in Gurgaon / Gurugram

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Oct 2023

Likes

Nothing

Dislikes

Pathetic company to work with

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Retail Manager in Jalandhar

Full Time

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 13 Jan 2023

Likes

Some get a lot, some get a lot.The best in the world of fashion.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary Ishu

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Merchandising Manager in Gurgaon / Gurugram

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Jul 2023

Likes

My learning was shaped by my initial years at Iconic, loads of gratitude.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work days: Alternate Saturday off (Strict Timings)

Fashion Consultant in Ahmedabad

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Jul 2023

Likes

👎👎👎👎👎 very bed

Dislikes

👎👎👎👎👎👎 very bed

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Jaipur

Part Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 04 Apr 2024

Likes

Good atmosphere

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good

Dislikes

Long hours No break

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Manager-Buying & Planning in Gurgaon / Gurugram

Full Time

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 24 Jul 2023

Likes

Good learning

Skill development - Good
Job security - Good

Dislikes

Very little leaves, no earned leaves, working Saturday, lot of work pressure and confusion, strict 9 hour clock in necessary and no compensation for clocking 11 hours also

Salary - Poor
Company culture - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

RBE in Jaipur

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jul 2023

Likes

Excellent service in my company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is a valid reason

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

RBE in Logix Mall Noida

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Dec 2023

Likes

I like Company Policy and management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hiring Consultant in Chennai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Sep 2022

Likes

Yes 👍 i am fresher so please help me this company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Department Manager in New Delhi

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Jul 2022

Likes

None

Dislikes

Overall bad experience. Please join if you don't have anything in hand else avoid to work with LALA Company.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Career Growth

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

Got a question about Iconic?

Ask anonymously on communities.

Jobs at Iconic

View all

Executive Digital Marketing

Gurgaon / Gurugram

2-5 Yrs

Not Disclosed

Menswear/Women Wear Designer

Gurgaon / Gurugram

3-7 Yrs

₹ 4-7 LPA

Store Manager SURAT AND Jaipur

Jaipur, Surat +1

5-10 Yrs

₹ 5-10 LPA

Graphic Designer - Iconic

Gurgaon / Gurugram, Delhi/Ncr

2-4 Yrs

Not Disclosed

Store Manager-Jaipur

Jaipur

7-12 Yrs

₹ 5-12 LPA

Fashion Consultant

Jaipur

2-6 Yrs

₹ 1-3.25 LPA

Store Manager - TR & GANT

New Delhi, Gurgaon / Gurugram +1

5-7 Yrs

₹ 5-7 LPA

Store Manager

New Delhi, Gurgaon / Gurugram +1

5-7 Yrs

₹ 5-7 LPA

Departmental Manager

Jaipur

3-6 Yrs

₹ 2.5-6 LPA

Sales Associate

Ludhiana

1-4 Yrs

₹ 1-3.75 LPA

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 25 Iconic reviews submitted by Iconic employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Iconic is the right company for you. 51% of employees reported the working ...Read more

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Iconic Customer Success, Service & Operations Department Reviews Reviews

Gender Based Ratings at Iconic Customer Success, Service & Operations Department

based on 24 reviews

Rated 4.4 for Skill development and 3.9 for Salary

Rated 3.6 for Salary and 3.6 for Skill development

Working Days at Iconic Customer Success, Service & Operations Department

based on 25 reviews

Monday to Saturday

51%

Rotational Shift

14%

Alternate Saturday off

14%

Monday to Friday

14%

Other

Work Timings at Iconic Customer Success, Service & Operations Department

based on 25 reviews

Flexible timing

Strict (9.30am - 7pm)

Strict (11am - 11pm)

72%

14% employees reported other strict timings

Shift Timings at Iconic Customer Success, Service & Operations Department

based on 25 reviews

Day shift

100%

Business Travel at Iconic Customer Success, Service & Operations Department

based on 25 reviews

No travel

74%

Within country

13%

Within city

13%

Iconic Salaries in Customer Success, Service & Operations Department in India

Department Manager 10 salaries	₹3.5 L/yr - ₹4.8 L/yr
Fashion Consultant 9 salaries	₹2.6 L/yr - ₹3.8 L/yr
Head Cashier 5 salaries	₹1.9 L/yr - ₹4 L/yr
Stock Boy 2 salaries	₹2.1 L/yr - ₹2.1 L/yr
Assistant Store Manager 2 salaries	₹4.5 L/yr - ₹4.9 L/yr