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Frankfinn Institute of Air Hostess Training Customer Service Manager Reviews
Updated 26 Sep, 2023
Overall Rating
3.8/5
based on 3
reviews
Rating distribution
Category Ratings
3.8
Job security
3.8
Salary
3.8
Work-life balance
3.8
Skill development
3.8
Promotions
2.9
Company culture
2.9
Work satisfaction
What employees say about Frankfinn Institute of Air Hostess Training?
Insights from employee reviews on AmbitionBox
Workplace insights
Within city
50% employees reported
View more detailed insights
Frankfinn Institute of Air Hostess Training is rated
3.8 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicati
...
Read more
Frankfinn Institute of Air Hostess Training is rated
3.8 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Customer Service Manager in
Kolkata
Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Jul 2022
Likes
I have worked here and left the organization just because undue pressure and salary problem, after exit they are not giving my experience certificate and lying on my presence on the working days. Pathetic experience in terms of company policy they don't have any .
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Na
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, we regret the inconvenience caused to you. Please share your contact number so that we can connect & understand your concern in detail. It is our endeavor to provide a good work environment for all our employees. Regards, Team Frankfinn
Customer Service Manager in
Ahmedabad
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 26 Sep 2023
Likes
work-life balance
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work-life balance - Good
Dislikes
coordination with the team members is lacking
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
Customer Service Manager in
Gurgaon / Gurugram
Customer service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Feb 2019
Likes
It has been 5 year with frankfinn. There is always ups and down but the kind of support you get when your sincere efforts are noticed by your seniors is marvelous. It is always the hard time when you realise your strengths and weak areas to work upon. Such time you get often here.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I dislike the most in frankfinn is its strict discipline. It should be little flexible.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Feb 2025
Likes
The company culture at Frankfinn is truly collaborative, with a strong focus on teamwork and mutual support among colleagues. Their flexible work arrangements allow me to manage my professional and personal commitments effectively.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Not dislike yet
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Telecalling Executive in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Nov 2024
Likes
Frankfinn Institute is a well-known name in the field of aviation and hospitality training. It has a strong reputation for providing industry-oriented courses that prepare students for careers as cabin crew, ground staff, and hospitality professionals by
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
None
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Deputy Manager in
Pune
Full Time
·
BD / Pre Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Apr 2024
Likes
Nothing
Dislikes
Everything .. they force you to do field work even in pregnancy and if you deny to do so.. they will ask you to resign immediately. And once you resign they hold your salary by telling you that you did not serve the notice period. Role of HR is zero only managers do what they want to do.. no work culture.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, we regret that you had a bad experience with us. Please share your contact number so that we can connect & understand your concern in detail. It is our endeavor to provide a good work environment for all our employees. Regards, Team Frankfinn
Deputy Manager in
Gurgaon / Gurugram
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 12 Apr 2024
Likes
I am glad to be a part of the organization. The company actively promotes an inclusive workplace where employees from all backgrounds feel respected and empowered to contribute their unique insights.
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Nothing yet
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Mar 2025
Likes
management is very helpful
work life balance is there and feedbacks are taken in constructive manner.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
everything is good
Work Details
Work timings: Flexible Timings
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Deputy Manager in
Gurgaon / Gurugram
Full Time
·
Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Mar 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Excellent
Team Lead in
Bangalore / Bengaluru
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Mar 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Bad
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Feb 2025
Likes
Worst company ever.
Dislikes
Working culture like a school.
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, we apologize that you had a bad experience with us. We would like to understand your concern and help you in the best possible manner, therefore we request you to please email your reference number, name, and contact details at care@frankfinn.com. Our team will get in touch with you. Regards, Team Frankfinn
Sales Executive in
New Delhi
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 24 Feb 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Poor
Deputy Manager in
Ghaziabad
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 21 Feb 2025
Likes
Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Overall Rating
Average
Other Frankfinn Institute of Air Hostess Training Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Center Manager in
Mumbai
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 06 Mar 2025
Likes
Nothing to like abt , will ruin yr personal life and at the end ull get deducted salary for no reason
Dislikes
They will tell u abt incentives while joining but after joining ull have to beg for yr salary too
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Employer’s Response
Hi, we apologize that you had a bad experience with us. We would like to understand your concern and help you in the best possible manner, therefore we request you to please email your reference number, name, and contact details at care@frankfinn.com. Our team will get in touch with you. Regards, Team Frankfinn
Costumer Service in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Feb 2025
Likes
"I've been working with [Frankfinn Air hostessesTraining Institute] for over 1 year, and I'm consistently impressed by the supportive and inclusive company culture. Fully impressed by company sport.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing everything going great.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Center Head in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 14 Feb 2025
Likes
Nothing
Dislikes
Job security, Culture, Salary
Frankfinn has nothing to like. I have never seen such company where they give you threats about spoiling your BGV. There is absolutely no job security. They work like some local cheap shop. Management is pathetic in terms of politics. Basically there is no point joining this firm and spoiling your career.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Employer’s Response
Hi, we apologize that you had a bad experience with us. We would like to understand your concern and help you in the best possible manner, therefore we request you to please email your reference number, name, and contact details at care@frankfinn.com. Our team will get in touch with you. Regards, Team Frankfinn
Tele Counsellor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Feb 2025
Likes
Great Company Culture*: "I've been working here for 3 years and I can honestly say it's the best company I've ever worked for. The culture is amazing, everyone is so supportive and friendly. I feel like I'm part of a big family!" - Frankfinn .
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Monday to Saturday
(Strict Timings)
Employer’s Response
Hi, thank you for sharing your experience. Keep flying high! May your dreams come true. Regards, Team Frankfinn
Centre Operations Manager in
Lucknow
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Feb 2025
Dislikes
Frankfinn is a very unprofessional company. No policies No work culture No professional work experience.
They are not following basic corporate rules. Politics is very bad in management. Employees having no value in company. They treat their employees as servants. No work ethics
People will try to take advantage with female staff
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, we apologize that you had a bad experience with us. We would like to understand your concern and help you in the best possible manner, therefore we request you to please email your reference number, name, and contact details at care@frankfinn.com. Our team will get in touch with you. Regards, Team Frankfinn
Chat Support Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 21 Nov 2024
Likes
– ⭐⭐⭐⭐⭐ “I had an amazing experience with this company! The management service was top-notch, and the work culture exceeded my expectations. I highly recommend them to anyone looking for quality job environment and excellent work culture.
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Everything is absolutely fine and descent.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
HR Recruiter in
Gurgaon / Gurugram
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 24 Oct 2024
Likes
I appreciate the company's commitments to employee development and a positive wirk environment . My experience at the company has been rewarding .i admire the innovative culture and the emphasis on teamwork
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
There are no dislikes as of now .
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Training Coordinator in
Bhubaneswar
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Oct 2024
Likes
Frankfinn Air hostess is the fastest growing industry for providing training to the students in hospitality, aviation, travel. I feel happy when I see my students get placed in different industries.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No such dislikes..
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Placement Coordinator in
Gurgaon / Gurugram
Full Time
·
Recruitment & Talent Acquisition Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 25 Sep 2024
Likes
It's been 7 months since I have working with Frankfinn and the work environment is positive it's a great opportunity I have grabbed
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
There is nothing to dislike about the frankfinn institute it's just they need to work upon the location they have opened their centre so that everyone could reach easily
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
Admission Counsellor in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Jul 2024
Likes
1. They make you confident enough to speak in public platforms.
2. Detailed study of the course and how training goes like.
3. Proper grooming knowledge.
3. Personality development.
4. They also have swimming classes.
5. Knowledge and preparation about interviews.
6. Knowledge of travel industry.
7. Role plays on customer care services and interaction with them.
8. Visits to airports and hotels.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No conveyance facility for students who live away from city.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for sharing your valuable feedback. We appreciate you taking the time out to share your experience with us. Regards, Team Frankfinn
People also ask about Frankfinn Institute of Air Hostess Training's Customer Service Managers
How is Frankfinn Institute of Air Hostess Training to work for?
Frankfinn Institute of Air Hostess Training is rated 3.8 out of 5, based on 3 reviews by employees on AmbitionBox.
Frankfinn Institute of Air Hostess Training is known for Job security which is rated at the top and given a rating of 3.8. However, Company culture is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Frankfinn Institute of Air Hostess Training read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Frankfinn Institute of Air Hostess Training?
According to AmbitionBox ratings, Frankfinn Institute of Air Hostess Training employees rate its salary and benefits as 3.8 out of 5. You can know more about Frankfinn Institute of Air Hostess Training Salaries at AmbitionBox
How is the work culture at Frankfinn Institute of Air Hostess Training?
Work culture is rated 2.9 at Frankfinn Institute of Air Hostess Training by 3 employees. While job security is rated 3.8 and work-life balance is rated 3.8 at Frankfinn Institute of Air Hostess Training. Read detailed reviews by employees of Frankfinn Institute of Air Hostess Training on AmbitionBox.
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