Zonal Coordinator Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

Good culture and great work to place

Dislikes

Vintage staff not getting salary correction as per market otherwise many left the service. Need to thing on salary revision of more than 10 year vintage staff. I am observing this since last 13 year and working on smaller package.

Likes

**Training on each service or product initiatives. **50-60% business comes because of brand value. ** Unlike poor % salary hikes, bonus amount is better. **Employee Recruitment Bonus(bonus will get apply on only RM,BM,Auth,Bsm,Ch,ZH roles).

Dislikes

*Multiple Concalls and reviews. *Micro monitoring on internal data(mostly useless) contactibility. *Poor appraisal growth(Although bonus is better). *Far distanced branches for male employees. *HR team are close to useless. *Recruitment is always an issue...Hr expects we only need to send candidates.

Likes

Fast-paced environment, aggressive way of doing business, good flow of communication, pay and perks, travel allowances are liberal. Good for people who like to own responsibility and portfolio of business.

Dislikes

Work-life balance, workload, inter-departmental friction, burnout in a few years.

Likes

Operations is good

Dislikes

...'t have team compare to competitor banks and y individual sales and activation.. And no speed career growth and salary increments