Service Delivery Associate Salary in India (Updated 2025)

Likes

Compensation is good. They even provides fund to purchase office furnitures, internet reimbursement, etc.

Dislikes

Work life balance is very poor, I found it very difficult to take a break even to go to washroom or for having food.

Likes

# On-time salary with Allowances (Based on the Quality of your work) # No Meetings and calls after leaving the office. # OT paid for the weekend works and for extra hours. # Office infrastructure is pleasant. # Maintain the quality in your work and that's it, you'll get what you want (pro and appr). # Cab facilities for Night Shifts (Women-2 way and Men -1 way) # Night shift allowances are provided according to the timings. # Team Outings every quarter (1.5k for each employee). # Christmas gifts will be provided. # RnR will be given every quarter (1k voucher). # Retention is very good and even they take back their former employees who leaves the org.

Dislikes

# Need to run the time tracker until your shift gets over, that means you should be on your seat for 8 hrs. If you run the tracker and move a little bit, that's it your job will be at stake. # Manager will show their true colors, if you create any errors in your work or ask for hike and promo. # Cafeteria is very small. during the lunch hours, it will be congested. # Co-creation room needs some makeover with more space and more games. # Hikes can be increased. # Some analysts and TLs will support whatever their AM says, but they will not support you, even if you have a strong friendship with them. My Advice - Make limited friends, focus on your quality, ask questions/talk/give solutions in the meetings, be loud and clear in your opinions, you'll be saved.

Likes

Office work location is good, salary good incentives, they will pay shift allowance.

Dislikes

There is no proper training and managers are not supporting to employees

Likes

Shifts, Package, Encouragement and Training are good

Dislikes

Moting, Overall a Very good environbment in company to work

Likes

Teammates are supportive, Awesome infrastructure, Best place for freshers to learn and upgrade ourself.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.