Regional Manager Salary in Customer Success, Service & Operations Department in India (Updated 2025)

Likes

Skill development compared to other bank axis provide good learnings

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

Likes

Job Security

Dislikes

I have concerns regarding ICICI Bank's compensation and work culture. Specifically: - Salary: The bank offers significantly lower salaries (4-6 LPA) to Tier 3 college graduates with 5-6 years of experience, including B.Tech/M.Tech degrees, compared to freshers from top-tier1 colleges for similar work. - Workload: Employees are often overloaded with excessive work, leading to undue stress. - Bias: There appears to be a bias towards hiring and promoting graduates from Tier 1 colleges. - Promotion and hikes: Opportunities for growth and salary increases seem limited. - Work environment: Some senior managers allegedly create a toxic work environment, exhibiting unprofessional behavior towards female employees and using aggressive language. - Leave policies: Junior employees are often denied leave, including PL, CL, and sick leave, while senior managers enjoy their weekends and week days as well. - Business ethics: The bank's management practices seem to lack business ethics and morals towards gender specific. - Expectation of constant availability: Junior employees, including those in Designation/Department (DE), are expected to be available 24/7, including weekends (Saturdays and Sundays) and off-days, which is unsustainable and blurs the line between personal and professional life. - No compensation for extra work: Employees are not provided with compensatory off (comp-off) for working extra days or hours, leading to burnout and impacting work-life balance.

Likes

Work life is balanced , plants works in 3 shift, salary on time before completion of the months, Leaves credited in to the account at the time of joining on pro rata basis, mediclaim is free for employee his spouse and 2 dependent, if you ask for relocation amount and fnf amount with HR, THEY PROVIDED ,job is secured if you are not doing any DI Violation.

Dislikes

Deduction of gratuity amount from CTC but only Get after completion of 5 year.

Likes

Company is giving internal promotions and incentive for all employés irrespective of function.

Dislikes

Low salary for existing employees and giving better salary for new entrance in the same role 6 Days working is very hectic , company collecting money from employees for evening tea., Parent insurance is not available. Etc...

Likes

Some managers are good. They always motivate employees. This company has one of the best salary packages.

Dislikes

Management keeps on changing. HRBP takes management side only and loose sincere employees. New employees are selected randomly.