Customer Retention Officer
Annual salary range
₹1.2 Lakh - ₹4.8 Lakhs
High Confidence 
High Confidence means the data is based on a large number of latest salaries.
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Filter salaries byCustomer Retention Officer Salary in India (Updated 2025)
based on 54
latest salaries
• updated:
19 Mar 2025
Select an experience to get the exact salary
Salary of majority employees
Customer Retention Officer Salary in India ranges between ₹1.2 Lakh to ₹4.8 Lakhs for 1 year of experience to 10 years of experience. Salary estimates are based on 54 latest salaries received from Customer Retention...
Read More
| Company Name | Avg. annual salary | Open Jobs |
|---|---|---|
2 -
12
yrs
exp.
(29 salaries)
|
₹3 L/yr - ₹4 L/yr | 1 job opening |
8 -
17
yrs
exp.
(5 salaries)
|
₹3.8 L/yr - ₹4.8 L/yr | |
Login to view exact salary
| ||
1 -
6
yrs
exp.
(4 salaries)
|
₹4.3 L/yr - ₹6 L/yr | |
0 -
2
yrs
exp.
(3 salaries)
|
₹0.9 L/yr - ₹1 L/yr | |
1 -
3
yrs
exp.
(3 salaries)
|
₹0.8 L/yr - ₹4 L/yr | |
2 -
7
yrs
exp.
(AmbitionBox Estimate)
|
₹2.5 L/yr - ₹3.2 L/yr | |
2 -
3
yrs
exp.
(AmbitionBox Estimate)
|
₹1.4 L/yr - ₹1.8 L/yr | |
1 -
2
yrs
exp.
(AmbitionBox Estimate)
|
₹1.1 L/yr - ₹1.4 L/yr | |
Login to view exact salary
| ||
|
5 -
6
yrs
exp.
(AmbitionBox Estimate)
|
₹3.1 L/yr - ₹3.9 L/yr | |
0 -
2
yrs
exp.
(AmbitionBox Estimate)
|
₹1.9 L/yr - ₹2.5 L/yr | |
Latest annual salaries shared by Customer Retention Officers
1mo ago
OSB India
Customer Retention Officer
2 years exp.
2mo ago
Max Life Insurance
Customer Retention Officer
6 years exp.
2mo ago
OSB India
Customer Retention Officer
1 year exp.
3mo ago
Max Life Insurance
Customer Retention Officer
4 years exp.
3mo ago
OSB India
Customer Retention Officer
6 years exp.
3mo ago
ICICI Lombard General Insurance Company
Customer Retention Officer
2 years exp.
3mo ago
Max Life Insurance
Customer Retention Officer
3 years exp.
4mo ago
Raymond Lifestyle Limited
Customer Retention Officer
9 years exp.
5mo ago
Max Life Insurance
Customer Retention Officer
3 years exp.
5mo ago
JustDial
Customer Retention Officer
1 year exp.
View all latest salaries
Customer Retention Officer salaries by
| Years of experience | Avg. annual salary |
|---|---|
1
year
(8
salaries)
|  ₹0.8 L/yr - ₹4.4 L/yr |
2
years
(11
salaries)
| ₹1.1 L/yr - ₹3.6 L/yr |
Login to view exact salary
| |
3
years
(6
salaries)
| ₹2 L/yr - ₹4 L/yr |
4
years
(4
salaries)
| ₹3.5 L/yr - ₹3.6 L/yr |
5
years
(10
salaries)
| ₹3.1 L/yr - ₹5.5 L/yr |
View all salaries by experience
Customer Retention Officer Jobs in India
Customer Retention Officer
· 1-5 years
Max Life Insurance
Patna
Similar Designation Salary
| Similar Designation | Avg. annual salary |
|---|---|
Senior Officer Salary
2 -
11
years
exp.
(48.8k salaries)
| ₹2.4 L/yr - ₹11 L/yr |
Customer Care Executive Salary
0 -
5
years
exp.
(59.2k salaries)
| ₹1.1 L/yr - ₹4 L/yr |
Login to view exact salary
| |
Customer Service Associate Salary
0 -
5
years
exp.
(39.6k salaries)
| ₹1.2 L/yr - ₹4.5 L/yr |
Customer Service Executive Salary
0 -
6
years
exp.
(78.3k salaries)
| ₹1.3 L/yr - ₹4.9 L/yr |
Operations Manager Salary
3 -
17
years
exp.
(81.8k salaries)
| ₹3 L/yr - ₹21.4 L/yr |
View more similar designations
Salary related reviews by similar designations like Customer Retention Officer
Axis Max Life Insurance
Senior Officer
• posted on 02 Jul 2023
Likes
Max is best company in insurance sector Max always appreciate his employee & also pays a good salary, incentive, sizzler to his employee I will again join the max
read more- Salary - Excellent
+4 more
Dislikes
My few colleagues always trying to misguide each other and some have jealousy for someone's being best
Axis Max Life Insurance
Assistant Manager
• posted on 31 Jan 2023
Likes
Organisation helped me in buiding my career, by equipping me with what is important for my career.
- Skill development - Excellent
+4 more
Dislikes
Salary was very low
Axis Max Life Insurance
Customer Service Executive
• posted on 24 Sep 2019
Likes
Excellent all things
- Salary - Excellent
+6 more
Dislikes
Compensation is decent and fast growing, no any work pressure. I have to work 15 to 18 hours straight in a day I have attended claint calls and manage all operation and admin work.
read moreAxis Max Life Insurance
Customer Care Executive
• posted on 25 Mar 2021
Likes
Best company regarding management, everything is good only the salary slaps are not that great but it's ok.
read more- Salary - Excellent
+6 more
Dislikes
Nothing
Axis Max Life Insurance
Customer Service Executive
• posted on 03 Apr 2018
Likes
...s to ensure smooth flow of work. Induction, training programme for new products. Each individual can express their ideas related to cost cutting and work flow.
read more- Skill development - Good
Dislikes
Here work pressure is very high. Sometimes you have to stretch your working hours. I do receive appreciation from managers and sales team. But they go unnoticed during year appreciations.
read more- Promotions - Poor
Top skills for Customer Retention Officer
Customer Retention Officer Salary By Locations
| Locations | Avg. annual salary |
|---|---|
Mumbai
Customer Retention Officer
1 -
9
years
exp.
| ₹2.5 L/yr - ₹4.8 L/yr |
Jaipur
Customer Retention Officer
2 -
6
years
exp.
| ₹2.2 L/yr - ₹3.8 L/yr |
Login to view exact salary
| |
Amritsar
Customer Retention Officer
1 -
3
years
exp.
| ₹0.8 L/yr - ₹2 L/yr |
Thiruvananthapuram
Customer Retention Officer
2 -
10
years
exp.
| ₹3 L/yr - ₹4 L/yr |
Guntur
Customer Retention Officer
2 -
5
years
exp.
| ₹3.1 L/yr - ₹3.6 L/yr |
View More
Customer Retention Officer Salary By Industries
| Industries | Avg. annual salary |
|---|---|
Financial Services Customer Retention Officer
1 -
10
years
exp.
| ₹2.5 L/yr - ₹4.8 L/yr |
Insurance Customer Retention Officer
1 -
10
years
exp.
| ₹3 L/yr - ₹4 L/yr |
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| |
Manufacturing Customer Retention Officer
1 -
10
years
exp.
| ₹3 L/yr - ₹4 L/yr |
Consumer goods Customer Retention Officer
1 -
10
years
exp.
| ₹3.1 L/yr - ₹4 L/yr |
Broadcasting Customer Retention Officer
1 -
3
years
exp.
| ₹0.8 L/yr - ₹4 L/yr |
View More
Frequently Asked Questions (FAQS) about Customer Retention Officer Salaries
What is the salary of a Customer Retention Officer in India?
The salary of a Customer Retention Officer in India varies based on experience, location, company & Industry.
On average, Customer Retention Officer salaries ranges from ₹1.2 Lakhs to ₹4.8 Lakhs per year. Top companies and specialized roles may offer higher compensation.
The average starting salary is around ₹1.2 Lakhs to ₹4.8 Lakhs per year, with the highest salary reaching ₹3.1 Lakhs to ₹4.0 Lakhs per year. Salary estimates are based on 54 salaries received from various Customer Retention Officers across industries.
The average starting salary is around ₹1.2 Lakhs to ₹4.8 Lakhs per year, with the highest salary reaching ₹3.1 Lakhs to ₹4.0 Lakhs per year. Salary estimates are based on 54 salaries received from various Customer Retention Officers across industries.
What are the top paying cities for Customer Retention Officer in India?
The annual salary for Customer Retention Officer in India varies by location. Top paying cities for Customer Retention Officer are
Salary expectations for Customer Retention Officer may vary based on job roles, experience, and specific employer requirements.
| Customer Retention Officer Salary in Mumbai | ₹2.5 Lakhs to ₹4.8 Lakhs per year |
| Customer Retention Officer Salary in Jaipur | ₹2.2 Lakhs to ₹3.8 Lakhs per year |
| Customer Retention Officer Salary in Amritsar | ₹0.8 Lakhs to ₹2.0 Lakhs per year |
| Customer Retention Officer Salary in Thiruvananthapuram | ₹3.0 Lakhs to ₹4.0 Lakhs per year |
| Customer Retention Officer Salary in Guntur | ₹3.1 Lakhs to ₹3.6 Lakhs per year |
What are the top paying industries for Customer Retention Officer in India?
Top 5 paying Industries for Customer Retention Officer in India are:
| Customer Retention Officer Salary in Financial Services | ₹2.5 Lakhs to ₹4.8 Lakhs per year |
| Customer Retention Officer Salary in Insurance | ₹3.0 Lakhs to ₹4.0 Lakhs per year |
| Customer Retention Officer Salary in Manufacturing | ₹3.0 Lakhs to ₹4.0 Lakhs per year |
| Customer Retention Officer Salary in Consumer goods | ₹3.1 Lakhs to ₹4.0 Lakhs per year |
| Customer Retention Officer Salary in Broadcasting | ₹0.8 Lakhs to ₹4.0 Lakhs per year |
How does experience affect salaries of a Customer Retention Officer in India?
Experience significantly impacts a Customer Retention Officer salary in India. Salaries increase with experience, as Customer Retention Officer take on more complex tasks, responsibilities, and leadership roles.
Customer Retention Officer salary at different experience level are as follows:
and so on.
| Experience | Average Salary Range |
|---|---|
| 1 year | ₹0.8 Lakhs to ₹4.4 Lakhs per year |
| 2 years | ₹1.1 Lakhs to ₹3.6 Lakhs per year |
| 3 years | ₹2.0 Lakhs to ₹4.0 Lakhs per year |
| 4 years | ₹3.5 Lakhs to ₹3.6 Lakhs per year |
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