Assistant General Manager IT Salary in Customer Success, Service & Operations Department in India

Likes

The environment and support is on top like they are ready to support you in any situation. No approval are required for leave and it can be any leave planned leave, sick leave or casual leave. Team management is 10 on 10

Dislikes

Appraisal are not as expectations and compensation is the only thing to cry on else everything is amazing

Likes

It's has some good leave policy Salary is on time Never had issues in regards with job loss or seen any issues.job security is good

Dislikes

Salary is not good as per the market They can use skills and give promotion accordingly Work load can be bit tricky sometimes

Likes

Company policies are agood and appraisals are fair and clear to give salary hike and bonus .environmnet and culture is good

Likes

The salary is always on time and you can get leaves adjusted with your week off if you are working and have good understanding with your manager

Dislikes

Salary is less as compared to other companies. Hike is also very less

Likes

Company culture and JOB security is god, but the HRBP seems not active, since my 2 yrs of journey I have not seen HR conducted any session to address query. Rather after who who is HRBP is know when I resign the company.

Dislikes

Overall career growth is good, salary also good, I want to highlight on Mediclaim policy if you hospitalized in non-linked hospital then they charge 10% co-pay, which should not be there. Mediclaim policy required lots of improvement, claim settlement & response of TAP is not good.