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Engaged Employer

Pinnacle Teleservices

3.8
based on 38 Reviews

Working at Pinnacle Teleservices

Company Summary

Pinnacle has been the trusted communication solutions partner for large and small enterprises since 2008.

Overall Rating

3.8/5
based on 38 reviews
highly rated categories
On-Par with
industry average
highly rated categories
Highly rated for

Company culture, Work-life balance, Work satisfaction

Work Policy
Monday to Friday
Monday to Friday
42% employees reported
Strict timing
Strict timing
67% employees reported
No travel
No travel
59% employees reported
Day shift
Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
Cafeteria
1 employee reported
Health insurance
Health insurance
1 employee reported
View detailed benefits

About Pinnacle Teleservices

Founded in2008 (17 yrs old)
India Employee Count51-200
Global Employee Count51-200
India HeadquartersNAGPUR, Maharashtra, India
Office Locations
--
Websitepinnacle.in
Primary Industry
Other Industries
Pinnacle is a pioneer in catering to the B2B and B2C segment with a wide array of service offerings. Our core offering majorly include, WhatsApp Business APIs, Google RCS, TrueCaller Services, Business Messaging Services, AI/ML-NLP based ChatBots, Customized Intelligent IVR Services, Toll Free Solutions, Missed Call Applications, DTMF , 10 Digit Solutions, Audio Call Conferencing, Tele-voting, In-bound and Out-bound call solutions, Robust Email services, and high hybrid Digital marketing solutions. All these together are powered with the best in grade backbone infrastructure. The company also offers Creative Engagement, Brand Activation, End to End Implementation, Real time Campaign Analysis and Database profiling when it comes to Integrated Marketing Initiatives. It also provides SMSC and USSD Services for the Telecom operator.
Mission: To empower consumers to be able to discover and communicate with all the businesses or authorities for interesting products or services in the simplest possible way.
Vision: To work to make Pinnacle a Global Solutions Provider with users across the globe.

Pinnacle Teleservices Ratings

based on 38 reviews

Overall Rating

3.8/5
How AmbitionBox ratings work?
5
17
4
9
3
4
2
3
1
5

Category Ratings

3.8

Company culture

3.8

Work-life balance

3.8

Work satisfaction

3.7

Skill development

3.6

Job security

3.4

Salary

3.4

Promotions

Pinnacle Teleservices is rated 3.8 out of 5 stars on AmbitionBox, based on 38 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

Pinnacle Teleservices Reviews

Top mentions in Pinnacle Teleservices Reviews

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Overall Rating
3.8/5
based on 38 reviews
4.0/5
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Highly Rated for
Work-life balance
Company culture
Work satisfaction
Salary
Skill development
No highly rated category
No highly rated category
Critically Rated for
No critically rated category
No critically rated category
Promotions
Salary
Skill development
Promotions
Salary
Company culture
Primary Work Policy
-
Work from office
61% employees reported
Work from office
68% employees reported
Work from office
83% employees reported
Rating by Women Employees
3.9
Good
rated by 14 women
4.0
Good
rated by 249 women
4.1
Good
rated by 22 women
2.7
Poor
rated by 6 women
Rating by Men Employees
3.9
Good
rated by 21 men
4.0
Good
rated by 1.7k men
3.5
Good
rated by 242 men
3.3
Average
rated by 201 men
Job security
3.6
Good
3.4
Average
3.2
Average
3.3
Average
View more

Pinnacle Teleservices Salaries

Pinnacle Teleservices salaries have received with an average score of 3.4 out of 5 by 38 employees.

Business Development Executive

(27 salaries)
Unlock
₹3 L/yr - ₹6.1 L/yr

Software Developer

(13 salaries)
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₹3 L/yr - ₹5.2 L/yr

Business Consultant

(9 salaries)
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₹4 L/yr - ₹6.1 L/yr

Technical Support Engineer

(7 salaries)
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₹2.8 L/yr - ₹5 L/yr

Junior System Engineer

(7 salaries)
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₹2 L/yr - ₹3 L/yr

Branch Coordinator

(6 salaries)
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₹2 L/yr - ₹3.2 L/yr

Senior Executive Operations

(5 salaries)
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₹3.7 L/yr - ₹7.5 L/yr

Deputy Manager

(5 salaries)
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₹3.2 L/yr - ₹18.6 L/yr

Graphic Designer

(5 salaries)
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₹3.5 L/yr - ₹4.5 L/yr

Customer Relation Officer

(5 salaries)
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₹3.4 L/yr - ₹4.6 L/yr

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Pinnacle Teleservices FAQs

When was Pinnacle Teleservices founded?
Pinnacle Teleservices was founded in 2008. The company has been operating for 17 years primarily in the Telecom sector.
Where is the Pinnacle Teleservices headquarters located?
Pinnacle Teleservices is headquartered in NAGPUR, Maharashtra.
How many employees does Pinnacle Teleservices have in India?
Pinnacle Teleservices currently has approximately 100+ employees in India.
Does Pinnacle Teleservices have good work-life balance?
Pinnacle Teleservices has a Work-Life Balance Rating of 3.8 out of 5 based on 30+ employee reviews on AmbitionBox. 68% employees rated Pinnacle Teleservices 4 or above, while 32% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Pinnacle Teleservices reviews for more details
Is Pinnacle Teleservices good for career growth?
Career growth at Pinnacle Teleservices is rated as moderate, with a promotions and appraisal rating of 3.4. 32% employees rated Pinnacle Teleservices 3 or below, while 68% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Pinnacle Teleservices reviews for more detailed insights.
What are the pros of working in Pinnacle Teleservices?
Working at Pinnacle Teleservices offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, work life balance and work satisfaction, based on 30+ employee reviews on AmbitionBox.
Pinnacle Teleservices Overview
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