LG Hausys

Under our vision of ‘creating human-friendly, eco-conscious living spaces’, LG Hausys is constantly challenging and innovating with 'creation of customer value' as our top priority in business conduct. We will establish ourselves as a company that brings trust and emotion to our customers, by providing healthy, eco-friendly systems and solutions as well as products and materials that maximize energy efficiency. Customer needs are becoming increasingly fragmented, and the standards they require are becoming higher. Advances in digital technology are accelerating this shift in customers and markets. If a company cannot lead the trend one step ahead, it won’t just fall behind, but actually fall. This makes ‘customer value’ more important than ever, which allows the company to move the minds of customers by providing real benefits to them, not from the company's 'technology and products'. Although it is clearly a challenging business environment under the influence of various risk factors at home and abroad, LG Hausys seeks to overcome the crisis with ‘customer satisfaction’ management that provides value from the perspective of our customers.