Head - eCommerce (10-15 yrs)

Role Overview:

The E-Commerce Head (Business Head) will be responsible for establishing, scaling, and managing Bookscape as a premier distribution channel. This is a senior-level leadership role that requires a strategic thinker with strong business acumen, a track record of building successful e-commerce platforms, and expertise in scaling businesses.

Key Responsibilities:

Strategic Leadership:

- Define and implement the growth strategy for Bookscape as a key distribution channel.

- Drive alignment between Bookscape's objectives an overall business goals.

Revenue Growth & Profitability:

- Develop and execute plans to achieve revenue and profitability targets.

- Identify and capitalize on new market opportunities, partnerships, and customer segments.

E-Commerce Operations:

- Build and optimize the end-to-end operations of the Bookscape platform.

- Ensure seamless integration of inventory, logistics, and order management systems.

Channel Development:

- Forge partnerships with publishers, authors, and distributors to onboard their products on Bookscape.

- Expand the distribution network through innovative and scalable models.

Customer Experience:

- Enhance the user experience through intuitive design, efficient delivery, and excellent service.

- Leverage analytics to understand customer preferences and drive personalized experiences.

Team Leadership:

- Build, mentor, and lead a high-performing team for Bookscape operations and growth.

- Foster a culture of innovation, ownership, and accountability.

Data-Driven Decision Making:

- Monitor key performance indicators (KPIs) and use insights to refine strategies.

- Utilize advanced analytics tools to drive sales, engagement, and retention.

Qualifications & Skills:

- Education: MBA or equivalent degree from a reputed institution.

Experience:

- Minimum 10+ years in e-commerce, business development, or related fields.

- Proven track record of building and scaling e-commerce or distribution businesses.

- Experience in the publishing or books industry is a strong advantage.

Skills:

- Strategic planning and execution.

- Strong analytical, financial, and operational capabilities.

- Excellent leadership and team-building skills.

- Hands-on experience with e-commerce technologies, platforms, and tools.

- Exceptional negotiation, communication, and stakeholder management skills.