Key accountabilities will include the following: SME on multiple functional areas related to Sales Force Effectiveness. Lead multiple projects for US & IBU geographies and ensuring quality and timely delivery of the projects Project management on multiple workstreams through effective delegation & planning Excellent Communication skills with stakeholders of various geographies Mentor and coach team members to support talent development of the team Monitor customer and marketplace to identify opportunities to optimize sales operations strategy Lead the creation of models such as the customer behaviour profile to support the Sales teams by tracking performance of the field force Partner with affiliates to determine their SFE challenges & create proposals / brainstorm techniques to solve those Evaluate and resolve complex business and operational problems / challenges that arise in the course of the projects Complete ownership of analysis on effectiveness of field force incentives and development of the incentive plan for field force Work with the HR and Sales teams to set annual targets for the field force and provide inputs to optimize the field force effectiveness Manage approval on the plan, calculate the incentive amount for all sales associates based on the plan and coordinate pay-outs Use data and reports to develop, optimize and implement strategies to improve sales team performance Suggest new & novel ways to measure & improve call & channel execution Leverage statistical analyses such as regression, Anova, A/B testing, prescriptive analytics etc. to track KPIs, draw insights in all areas in SFE Create & test proof of concepts of new technologies such as Gen AI, ML etc. in SFE processes Present new insights, capabilities & solutions to key stakeholders
Basic Qualifications Bachelors Degree Ensure compliance with company policies and any applicable state and federal marketing and promotion laws and regulations.
Additional Skills/Preferences Demonstrated ability to effectively lead, challenge, and influence across executives and all other levels Previous successful business operations & consulting experience Strong expertise, learning agility & analytical mindset Excellent communication (written & verbal) and prioritization skills with attention to detail High level of motivation and a strong desire to find creative solutions to challenging situations Analytics, or sales incentive experience +10 years of professional work experience Bachelor's degree; master's degree or equivalent experience is a plus Good focus on detail, accuracy, and ability to solve problems through analytical reasoning Experience in business analysis & related work profiles