Diploma or Bachelor or Master of Science or Engineering degree in Electrical / Electronics / Biomedical Engineering or related disciplines.
Experience:
1-3 years experience in field service, preferably in the medical diagnostics equipment domain. Experience in MR field service would be a plus.
Responsibilities:
Installation of MR scanners in the field under guidance as per Voxelgrids manuals and Quality system.
Project co-ordination with manager on-site during installation (hospitals or diagnostic centers) and working with various teams (customers, vendors, design teams etc.) post sales till completion of system handover.
Attending all service calls and providing immediate resolutions of issues to ensure scanners uptime.
Regular interactions with existing customers and develop relationships to understand the issues at field and communicate them to the design team.
Prepare Preventive Maintenance schedule and implement them on the company s installed base.
Maintaining proper documentation and timely reporting to the manager