General Manager - Human Resource - IT Services (5-15 yrs)

About the Role:

The company is looking for a suitably experienced HR executive to lead the overall HR functions for the company and ensure the company is moving towards achieving its business objectives.

The key responsibilities will include:

HR Strategy & Leadership:

- Develop and execute the company's HR strategy in line with business objectives.

- Partner with the leadership team to align talent acquisition, retention, and development plans with organizational goals.

- Lead strategic workforce planning to ensure readiness for growth and scalability in the IT services industry.

Talent Management & Acquisition:

- Design and implement innovative talent acquisition strategies to attract top talent in IT services.

- Lead initiatives for succession planning, leadership development, and workforce upskilling.

- Oversee employee lifecycle processes, ensuring an exceptional employee experience.

Performance Management:

- Establish and drive a performance-driven culture through goal setting, performance appraisals, and regular feedback mechanisms.

- Identify and implement tools and systems to measure and improve employee performance.

Learning & Development:

- Develop robust training programs to address skill gaps, promote leadership development, and drive professional growth.

- Integrate emerging technologies and digital learning platforms to enhance L&D effectiveness.

Culture & Employee Engagement:

- Foster a positive and inclusive organizational culture that supports innovation, collaboration, and growth.

- Implement employee engagement strategies to improve retention, job satisfaction, and productivity.

- Promote diversity, equity, and inclusion (DEI) as a key organizational value.

HR Policies, Systems, & Compliance:

- Oversee the implementation of scalable HR systems and processes to drive operational efficiency.

- Ensure compliance with labor laws, employee regulations, and company policies across geographies.

- Introduce HR analytics for data-driven decision-making and reporting.

Change Management:

- Act as a strategic advisor for organizational change initiatives, ensuring smooth transitions and minimal disruption.

- Support business transformation through effective communication, training, and HR interventions.

Compensation & Benefits:

- Develop competitive compensation, reward, and benefits programs to attract and retain top talent.

- Oversee salary benchmarking, incentive plans, and compensation reviews in line with industry standards.

Candidate's Background:

- The CHRO will provide strategic leadership for all human resources functions, aligning people strategies with business goals to enable growth and scalability. You will focus on building a high-performing workforce, fostering a strong organizational culture, and ensuring that HR policies, processes, and systems support business excellence.

- 15+ years of HR experience, with at least 5 years in a senior HR leadership role.1.Deep experience in IT services or technology companies.

- Proven expertise in driving HR transformation in high-growth organizations.

- Strong leadership, decision-making, and strategic thinking abilities.

- Excellent interpersonal and communication skills to engage stakeholders at all levels.

- Expertise in HR systems, analytics, and tools to enable data-driven decision-making.

- Ability to lead large-scale change management and culture-building initiatives.

- Master's degree in Human Resources

- Professional certifications like SHRM-SCP, SPHR, or CHRO Certification are an advantage.