VML - Business Analyst - CPQ System (4-8 yrs)

About the Role :

We are seeking a highly motivated and results-oriented Business Analyst to join our growing team.

In this role, you will play a critical part in bridging the gap between business needs and technical solutions, ensuring successful implementation of our Configure-Price-Quote (CPQ) system.

You will work closely with cross-functional teams, including engineering, sales, and product development, to gather and analyze requirements, document system specifications, and drive the successful delivery of high-quality solutions.

Key Responsibilities :

Elicit and Analyze Requirements :

- Collaborate closely with business stakeholders (sales, engineering, product management) to understand complex engineering calculations, product selection/configuration rules, and pricing models.

- Conduct thorough needs analysis through workshops, interviews, and document reviews.

- Elicit, document, and prioritize business requirements, ensuring they are clear, concise, and measurable.

Product Definition & Development :

- Write detailed user stories and acceptance criteria in JIRA to capture and prioritize product development tasks.

- Assist in the management of sprints and product backlog in an Agile environment.

- Collaborate with the development team to ensure requirements are understood and implemented correctly.

Testing & Quality Assurance :

- Support testing resources by ensuring comprehensive test scripts are in place.

- Define and execute functional and user acceptance test plans.

- Participate in and support user acceptance testing (UAT) activities.

Documentation & Knowledge Management :

- Develop and maintain comprehensive system documentation, including user manuals, process flows, and API integration guides.

- Stay current with the latest industry trends and emerging technologies in the CPQ domain to enhance our solutions.

Communication & Collaboration :

- Excellent communication and interpersonal skills with the ability to effectively collaborate with diverse stakeholders (engineers, sales teams, developers, product managers).

- Proven ability to communicate complex technical information to both technical and non-technical audiences.

Qualifications :

Essential Skills :

- 4-8 years of experience as a Business Analyst in a software development environment.

- Strong analytical and problem-solving skills with the ability to gather, analyze, and synthesize information effectively.

- Exceptional communication and interpersonal skills, both written and verbal.

- Proficiency in documenting complex system requirements, use cases, user journeys, process flows, and API integrations.

- Experience with Agile methodologies (Scrum, Kanban) and tools like JIRA.

- Strong understanding of product definition for Configured-to-Order (CTO) and Engineered-to-Order (ETO) products.

Desirable Skills :

- Experience with CPQ software in a manufacturing context (i.e. Salesforce CPQ, Oracle CPQ Cloud, Epicore, etc.) is a strong plus.

- Experience with data analysis and reporting tools.

- Experience working with cross-functional teams in a fast-paced environment.

- Product Owner/Product Manager experience is a significant advantage