HRIS Lead

Mandatory Skills - HR Operations, HRIS, Implementation,HR consulting, or HR roles, dealing with senior stakeholders, MS Word, and MS PowerPoint, Project management ( make sure all the skills should be there in your resume )

Primary Roles & Responsibility

Manage a team of Implementation Consultants and a portfolio of projects assigned to them and ensure their successful and on-time delivery.
Manage any escalations from the client or internal stakeholders in the due course of the project and resolve issues.
Monitor and mentor the team of Implementation Consultants. Enable them to deliver results. After a deal is closed, coordinate with the Sales and Pre-sales teams to ensure a seamless knowledge transfer takes place with respect to the scope, clients processes, their stakeholders, and expectations.
Draft and propose a detailed plan for the projects. Track all the milestones and ensure progress on track as per the timelines.
Monitor and ensure highest levels of integrity in processes and policies both internally as well for the client.
Ensure a seamless change management. Manage and align stakeholders internally as well as externally specifically the client leadership including the CXOs. Be the first and primary point of contact for these accounts/clients.
Understand business requirements, derive solutions that can align the business requirement with the technical feasibility of the product, identify gaps, share detailed use-cases and specifications with the Product team for any enhancements needed, and outline the to-be state of processes after the system is implemented.
Provide key user training and support needed thereon for the key users across the duration of the project.
Guide the client through the go-live/launch phase and work with the Marketing/Customer Experience teams to drive adoption of the system.
Assess and outline the ROI on the implementation of the system. Evaluate the project in terms of the quality, speed, and customer delight.
After a successful delivery of the project, ensure a seamless transition to the Customer Success team.
Ensure that the financial milestones are met. For instance, ensuring that the billing of implementation is done before a project goes live.
Identify opportunities for upsell across projects during the implementation process.
Note: Preferable the candidate should be from HR Operations, HRIS, Implementation Backgorund.

Required Skills.

5- 7+ years of experience in HR tech implementation, HR consulting, or HR roles.
Bachelors/undergraduate degree is mandatory. An MBA/masters degree is preferred.
Experience of managing teams is a must. History of dealing with senior stakeholders like CXOs will be an added advantage.
Understanding of HR or educational background in the same will be an added advantage.
Productivity tools like MS Word, and MS PowerPoint
Ability to work with complex data-sets, validate data, and use tools like MS Excel and Project management