Dynamics 365 CRM Tester & Test Automation Specialist

• Develop, execute, and maintain manual and automated test cases for Dynamics 365 CRM applications (Sales, Marketing).
  
• Identify, document, and track defects, working closely with developers and consultants to resolve issues.
  
• Perform functional, regression, integration, performance, and user acceptance testing (UAT).
  
• Implement and maintain automated testing frameworks using tools like Selenium, Power Automate, or Azure DevOps Test Plans.
  
• Validate data integrity and system performance across different environments.
  
• Collaborate with stakeholders to define test strategies and best practices for CRM projects.
  
• Ensure compliance with industry standards, security guidelines, and quality assurance methodologies.
  
• Provide reports and insights on test results, coverage, and defect trends.

Required Skills & Experience:

• 3+ years of Experience in testing Microsoft Dynamics 365 CRM (Sales, Customer Service, Marketing).
  
• Proficiency in manual and automated testing methodologies.
  
• Hands-on experience with test automation tools like Selenium, Playwright, Power Automate, Postman (for API testing), C#, or JavaScript-based frameworks.
  
• Knowledge of Azure DevOps Test Plans, TestNG, or JMeter is a plus.
  
• Strong analytical skills to identify edge cases and potential system vulnerabilities.
  
• Experience with Agile/Scrum methodologies and CI/CD pipelines.
  
• Excellent communication skills and ability to work collaboratively with developers, consultants, and business users.
  
• A detail-oriented and proactive tester with strong communication, problem-solving, and critical thinking skills to ensure the quality and functionality of software through thorough testing and collaboration with development teams.
  
• ISTQB certification is a plus.
  
• Bachelors Degree Computer Science, Information Technology, or a related field required