GM - IT & Digital Transformation

Job Title: General Manager, IT & Digital Transformation

**Location:** Chennai

**Reports to:** Executive Director

If you find this profile interesting, please reach out to gowthaman.i@uds.in or 9710957750.

Job Summary:

We are seeking an experienced and innovative Digital Transformation Projects Lead to spearhead our organizations digital transformation initiatives. This individual will collaborate closely with technology vendors, operation, finance, and HR team to identify business problems, evaluate vendor solutions, and ensure successful project implementation. The ideal candidate will have a strong background in driving efficiency improvements through technology and possess a strategic mindset to streamline existing systems while transitioning away from legacy platforms.

**Key Responsibilities:**

1. Project Leadership:

- Lead and manage digital transformation projects from initiation to completion, ensuring alignment with business objectives.

- Establish project goals, scope, timelines, and budgets in collaboration with cross-functional teams.

- Monitor project progress, manage risks, and implement corrective actions as needed.

2. Vendor Engagement:

- Research and evaluate technology vendors, solutions, and tools that address specific business challenges.

- Build and maintain relationships with vendors to drive collaboration and ensure project success.

- Negotiate contracts and terms to secure favourable outcomes for the organization.

3. Collaboration with Internal Teams:

- Partner with operations, finance, HR, and other departments to identify operational inefficiencies and areas for improvement.

- Facilitate workshops and brainstorming sessions to gather insights and identify technology-driven solutions.

- Support teams in the analysis of current processes and workflows, recommending changes as needed.

4. Change Management:

- Develop and implement change management strategies to ensure smooth adoption of new technologies and processes.

- Communicate effectively with stakeholders to manage expectations and minimize resistance to change.

- Provide training and support to team members during the transition from legacy systems to new solutions.

5. Continuous Improvement:

- Monitor industry trends and emerging technologies to recommend innovative solutions that enhance operational efficiency.

- Drive initiatives to streamline existing systems, eliminate redundancies, and improve overall productivity.

- Foster a culture of continuous improvement, encouraging teams to embrace new technologies and methodologies.

6. Reporting and Analysis:

- Develop metrics and KPIs to measure project success and alignment with strategic objectives.

- Prepare regular reports and presentations for senior leadership on project status, outcomes, and future recommendations.

7. End-to-End Transformation:

This is a rare leadership role where you'll collaborate with the business teams, leadership, infrastructure, and application teams, ensuring the seamless alignment of technology with business objectives.

Take charge of the entire technology ecosystem, from infrastructure modernization to application development and integration, driving synergy and scalability across teams.

**Qualifications:**

- Bachelors degree in business administration, Information Technology, or a related field; Masters degree preferred.

- Proven experience (8+ years) in managing digital transformation projects, ideally within a multi-department environment.

- Strong understanding of technology trends, systems integration, and process optimization.

- Demonstrated ability to work collaboratively with cross-functional teams, including operations, finance, and HR.

- Excellent project management skills, with proficiency in project management tools and methodologies (e.g., Agile, Scrum).

- Strong analytical, problem-solving, and decision-making abilities.

- Outstanding interpersonal and communication skills, capable of engaging stakeholders at all levels.

- Experience with vendor management and contract negotiation is a plus.

Company Profile:

UDS is a leading, focused, and integrated business services platform in India offering integrated facilities management services and other services to our customers with a pan India presence. UDS group consists of 10 subsidiaries with different customer segment, multiple service line and geography. A listed company with nationwide presence of 20+ branches and skilled workforce of 55000+ employees underscoring our commitment to growth and service excellence allow us to maintain long-term client retention and adapt to increasing service demands. For more information, please go through www.uds.in