Data Entry operator cum Telecaller

To Attend the Client Calls and maintain daily office data in Excel and Ms Words.

Data Entry:
Accurately entering and updating data in databases, spreadsheets, and other digital platforms.

Telecalling:
Making outbound calls to customers or clients to gather information, provide updates, or conduct surveys.

Record Keeping:
Maintaining detailed and organized records of data entry and telecalling activities.

Data Verification:
Verifying the accuracy and completeness of data before entering it into the system.

Customer Interaction:
Handling inbound and outbound calls, addressing customer queries, and providing information as needed.

Documentation:
Preparing and maintaining documentation related to data entry and telecalling tasks.

Follow-up Calls:
Conducting follow-up calls to ensure customer satisfaction and gather additional information.

Reporting:
Generating and submitting reports on data entry and telecalling activities to supervisors.

Database Management:
Updating and maintaining customer databases and ensuring data integrity.

Support Functions:
Assisting other departments with data-related tasks and telecalling support.

Feedback Collection:
Collecting feedback from customers during calls and reporting insights to the management.