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119 Ujjivan Financial Services Jobs
Officer-Vigilance
2-5 years
Jodhpur, Varanasi, Panchkula + 3 more
1 vacancy
Officer-Vigilance
Ujjivan Financial Services
posted 5mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Business Financials Ensure timely call back to the customer for any hold or rejected transaction and resolving the same immediately as per SOP
The goals here are
1 Protection of the customers interest
2 not to antagonize the customer through calls
3 Prevention of fraud and
4 Identification of fraudulent patterns Responsible to initiate investigation on any suspicious cases and followup for the reports findings with the guidance of Lead EFRMSCustomer Both Internal External
Ensuring use of polite language while speaking to customers ensuring not to tip off Ensure that communication with stakeholders are made in an efficient and conclusive manner Internal ProcessEnsure complete updation of case details on Clari5 system till closure
Ensure adherence to TAT for resolution of all alerts
Responsible to manage the entire life cycle of alerts Identify changes required in EFRMS scenarios and suggest them regularly to the supervisor
Follow up with Vigilance officers on field for timely closure of investigationPreparation of various MIS on a daily weekly monthly quarterly and annual basis
Awareness of emerging market trendsConduct UAT on a need basis for the purpose of implementationShoulder additional responsibility as assigned by seniors from time to timeExtremely proactive and detail oriented
Innovation LearningEnsure adherence to training mandays mandatory training programs for selfEnsure goalsetting midyear review and annual appraisal process within specified timelines for selfComplete required certification and courses keeping the current scope of work in view
Employment Type: Full Time, Permanent
Functional Areas: Banking/Insurance
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What people at Ujjivan Financial Services are saying
Officer salary at Ujjivan Financial Services
reported by
2
employees
with 1-2
years exp.
₹1.9
L/yr - ₹2.5
L/yr
54%
less
than the average Officer Salary in India
View more details
What Ujjivan Financial Services employees are saying about work life
based on 304 employees
Strict timing
Monday to Saturday
Within city
Day Shift
Ujjivan Financial Services Benefits
Job Training 
Health Insurance 
Soft Skill Training 
Team Outings 
Education Assistance 
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Financial Inclusion Officer
1-3 Yrs
Ghaziabad, Bulandshahr, New Delhi +2 more
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