2 Tripjack Jobs

Tripjack is hiring for Travel Consultant / Sr. Travel Consultant (Corporate Booking)

About the Role:

The role involves booking air tickets, cancellations, refunds, B2B interaction with agents, and handling travel-related issues or emergencies. The ideal candidate must possess excellent communication skills, be detail-oriented, and have the ability to navigate multiple software systems.

• Experience or interest in working in a customer service role in the travel industry would be preferred.
• Excellent knowledge of GDS software like Amadeus, Galileo, & Sabre.
• Excellent communication skills, both verbal and written
• Good knowledge of either re-issue, refund, cancellation, or audit.
• Strong attention to detail and the ability to multitask
• Ability to work independently and in a team environment
• Excellent problem-solving skills and the ability to handle and resolve customer complaints
• Knowledge of online hotel booking systems.
• Handing hotel, flights, cruise booking, cancellations, and refunds.
• A bachelor's degree in hospitality, tourism, or a related field is preferred; however, other graduates with relevant experience and good communications skills could also apply.
• BPO experience is preferred but not mandatory.
• IATA certification is preferred but not mandatory.

Location: Mumbai (lower Parel/Currey Road)

Salary: Best in market standards.

If you are interested, send your resume to mansi.kalap@tripjack.com or use 8657019930 as your What is App number.