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Square Bpo Services
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1 Square Bpo Services Trainer Job
HRO Trainer
1-4 years
Hyderabad / Secunderabad, Bangalore / Bengaluru, Raipur
1 vacancy
HRO Trainer
Square Bpo Services
posted 3mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Onboard new hires through US payroll training programs on product, process, and applications through designated classroom curriculum.
- Manage status of training activities across HRO and remain accountable for the development of the trainee until certification.
- Utilize (LMS) to assign, host, and track training efforts.
- Train new hire staff within payroll and payroll support related functions including job basics and systems utilized.
- Work with local and US payroll managers and the respective SMEs to assess the population s training needs
- Develop and deliver continuing education programs targeted for functional efficiency and effectiveness,
- Measure the effectiveness of US payroll training programs using various methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation.
- 80% of time will be spent in Training Delivery - 20% in content related work, briefing and assigning knowledge checks for maintaining overall product process knowledge of existing employees.
- 2 or more years experience in conducting training in outsourced accounting-based activities or similar industry.
- HR or Payroll Graduate.
- Delivered training to at least 15 participants in group setting.
- High trainee throughput.
- Moderate to advanced Excel skills.
- Excellent interpersonal and communication skills, including ability to lead and direct activities within group setting.
- Demonstrated analytical and critical thinking skills.
- Developing and presenting training materials.
- Good listening and questioning skills.
- High level of interpersonal skills.
- Excellent presentation skills.
- Proficient in applications related to US payroll.
- Ability to convey complete information in a way that people understand.
- Proficient in planning and organizing.
- Understand trainee mindsets to encourage learning.
- Technical troubleshooting aptitude a plus.
- Self-motivated, strong critical thinking skills, organized, flexible, ability to readily adapt to changing priorities and to thrive in a fast-paced environment.
Employment Type: Full Time, Permanent
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