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7 TM Media Group Jobs

CRM Specialist

3-4 years

New Delhi

1 vacancy

CRM Specialist

TM Media Group

posted 9mon ago

Job Description

 

  • Requires Experience with Good knowledge with CRM-ECC Sales and service integration
  • Must have in-depth knowledge of the Sales / Customer Relationship Management process.
  • Should be a quick learner of new programs specially CRM.
  • Should have a strong skill set to explore the entire system and find the loopholes within-it.
  • Must have in-depth knowledge of the Pre Post Sales lifecycle.
  • Must have Completed at least 3-4 CRM end to end deployment.
  • Owns the Responsibilities of designing an End to End Business Process Flow
  • Strong written/ communications skills
  • An out of the box thinker ,creative and techie.
  • Strong presentation skills
  • Enhance knowledge in other Core and subsidiary CRM modules to contribute to customer projects.
  • Should have experience in finding / contacting vendors for new development and Integration with CRM and other apps .
  • Must have strong skill to understand the business process and make a detailed document which can
  • be explained at luddite person level after gathering requirements from the process makers.
  • Will be responsible for the training program of staff for different modules of CRM handling their queries.
  • Must have experience in building different stages, policy, automations within the program and rollout the same.

Employment Type: Full Time, Permanent

Read full job description

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100%
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TM Media Group Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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