TLC DigiTech - Manager - Product Sales (3-5 yrs)

Product Sales Manager

Company Profile:

TLC DigiTech Pvt. Ltd. is an innovative, marketing-oriented, design-led organization, uniquely providing a complete suite of solutions across digital, tech and services. Set up over 20 years ago, we have a pan India presence and regional presence in Middle East and Africa.

With our corporate office in New Delhi, we have a team strength of 500 plus people and bring a culture of innovation to deliver excellence. Our teams including design, tech, digital, support, contact centers provide a unique single window solution to our customers.

Job Responsibility:

- Develop and implement a comprehensive multi-channel sales strategy to achieve company goals and objectives.

- TLC Tech Adoption @ the HotelEnsuring training and use of our tech products within external and internal teams.

- Analyze sales data and market trends to identify opportunities for growth and optimization.

- Identifying opportunities to market the Programs.

- Identifying opportunities to generate Promo codes in various market.

- Product promotion to dept heads etc of client teams - benefits, use, applicability, training etc to create ongoing interest and opportunity.

- Leveraging technology and digital initiatives with local hotel team (under guidance from TLC Marketing).

- Organic posts + participation in events.

- Visibility - collaterals, displays.

- Wedding and conference hashtags.

- Reporting and involvement of hotel teams in the above three points on every initiative taken to ensure ongoing engagement.

- Program Marketing and create partnership through Direct Sales, Corporates, Hotels Sales etc.

- Also responsible for garnering data opportunities.

- Utlising various Partnership Opportunity Tools like curated memberships, digital campaigns, promo codes etc.

- Escalations Management.

- Managing sales Managers Recruting, training, oversight and presence in the hotel.

- Also, responsible for renewal conversion and new Sale per person.

- Contact Centre Management Recruting, training, team oversight and performance.

Desired Profile:

- Bachelor's degree in Business, Hospitality Management, or a related field.

- A go-getter, filled with initiative and self drive who can think out of the box.

- 3-5 years of experience in sales of software services, preferably in hospitality technology or a related industry.

- Fair to strong knowledge of the hospitality industry, including hotel operations, guest services, and technology trends.

- Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.

- Exceptional interpersonal skills and the ability to build rapport with clients.

- Self-motivated, with the ability to work independently and as part of a team.

- Willingness to travel to client sites as needed.

- Proficiency in CRM software and Microsoft Office Suite.

- Experience in the sales and training of hospitality technology solutions, such as property management systems, point-of-sale systems, guest experience platforms, or related products.

- Strong tech/digital background will be an added advantage.