Constantly aiming to improve service delivery and customer service by making recommendations and improvements on existing and new policies, processes and procedures
Partnering with managers and senior stakeholders to facilitate the consistent delivery of core processes including bi-annual performance review cycles and calibrations, growth management, engagement survey action plans etc.
Coaching and advising managers on their team members performance and growth objectives, learning and development opportunities and career plans, enabling them to have meaningful performance and growth discussions and formulate action plans
Acting as an advisor, coach and mentor on the full remit of a variety of employee relations as they arise and using your expertise to help solve issues
Supporting employee lifecycle management processes such as onboarding, termination, personal data changes and internal transfers
Advising managers on our processes of non-employees e.g. consultants, contractors temporary workers etc
Supporting with the roll out of new people initiatives and projects so that we make them as impactful as possible across all non-tech functions
Being a cultural ambassador, championing our values and making sure they re part of all of everything we do
What we are looking for
You have at least 4+ years experience in human resources role, preferably both in a fast-growing startup environment and a global MNC as HR Generalist, HR Manager or HR Business Partner
You have great knowledge of IN employment legislation and at least some experience with global compliance
You are very good in using excel and performing data driven analysis
You have previous experience working across the whole employee lifecycle including onboarding, performance management, absence management and offboarding
You have a proven track-record of running initiatives and increasing employee engagement
You re organised with strong problem-solving, interpersonal and customer-facing skills
You re resourceful in your approach to resolving day to day HR issues and queries
You have an eye for detail, and focus on delivery and quality
You re team-orientated, with excellent interpersonal skills, down to earth and fun to work with
You have excellent communication skills in English both written and verbal
You re comfortable working in a fast-moving company where priorities can change and processes may need to be created from scratch
You may also have some familiarity with Lattice and BambooH