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38 TELUS Digital Jobs

TELUS Digital I Freshers Mega Walk-in 3rd May (Sat) YMCA New Delhi

₹ 2.75 - 3L/yr

Noida

25 vacancies

TELUS Digital I Freshers Mega Walk-in 3rd May (Sat) YMCA New Delhi

TELUS Digital

posted 18hr ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

Walk in Date - 3rd May 2025

Walk-in Time - 10 AM- 4 PM IST

Walk-in Venue - Gate no-1 YMCA Education Center, 2 & 3, Jai Singh Marg, Hanuman Road Area, Connaught Place, New Delhi


Role & responsibilities

1. Analyze and solve customer queries through calls.
2. Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead.
3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
6. Provide splendid customer services to customers in a friendly and courteous manner at all times.
7. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
8. Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service.

Preferred candidate profile

1. Should possess excellent verbal and written communication skills.
2. Should be customer oriented and team
3. Freshers & Results awaited can apply
4. Work Location: Candor Tech Space, Noida Sector 135(Delhi NCR)
5 Candidates should be okay with the Work from Office role.
6. Should be comfortable with night shifts.
7 Graduate/PG can apply(UG fresher not eligible).
Perks and benefits

1. Annual Package would upto 3.2
2. Cab Facilities.
3. Medicare Facility(free online consultation with Doc)



Employment Type: Full Time, Permanent

Read full job description

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