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Engaged Employer

Teletext Holidays

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3.9

based on 142 Reviews

4 Teletext Holidays Jobs

Travel Advisor / Senior Travel Advisor

Teletext India Limited

3.9

based on 142 Reviews

1-6 years

Hyderabad / Secunderabad

1 vacancy

Travel Advisor / Senior Travel Advisor

Teletext Holidays

posted 7mon ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Salesforce Human Resource Management Relationship Management International Voice Process Training and Development

+ 3 more

Job Description

As a Teletext Sales nbsp;Advisor, individual will create and sell nbsp;worldwide holidays, and he/she will own their customers journey from start to finish; from enquiry to welcoming them back onto home and provider exceptional customer service to our loyal customers

Key Responsibilities:

Individual will be responsible for carefully listening to our customers- new and loyal repeat clients, building a relationship with them, and then maximizing service sales opportunities
nbsp;We pride ourselves on really understanding our holidays and our customers and matching their requirements to the perfect trip, something our customers will always remember
This will primarily be over the phone, but also very occasionally via digital channels
Should provide excellent customer service to all clients whether new or existing Achieving pre-set KPIs including, but not limited to, handling time, conversion, revenue, and service
Using the booking engine and all tools provided to create perfect tailor-made trips Taking responsibility for your own learning; always seeking out new ways to learn and grow, for your own and the companies benefit
Be solutions focused, always finding ways to do things better for our customers, our business, and our colleagues
Key Skills and Experience: Someone who enjoys building relationships, have a sales background and is nbsp;motivated and focused with good attention to detail
Previous travel industry experience preferred but not essential Knowledge passion for worldwide popular tourist destinations Excellent attention to detail and accuracy Be self-motivated and dedicated to building a repeat customer base nbsp;and earn commission Make the most of every nbsp;single genuine sales enquiry received
Exceed sales targets and nbsp;KPIs nbsp;set nbsp;by the company, Manage own time effectively; theres a lot to do before, during and after the customer journey
Person Specification: Our Sales Advisors not only have a hunger for sales but also a real genuine passion for making their customers booking journey as seamless as possible and nbsp;to deliver amazing service
Previous 1 to 6 Years Sales Service experience is necessary, but this does not have to be in travel
Previous experience in travel and international voice process is desirable
Flexible to work over a seven-day period, rotational shifts and offs
Flexible to work six-day week during peak booking periods Education Qualifications Experience Level: Any Graduate/ Diploma from a recognized university
A minimum of 1+ years of sales experience, with a proven record of accomplishment of exceeding sales targets and KPIs
Have prior experience in UK/US Sales/Upselling
What we can offer you: A responsible organization that cares about its people- employees and customers
Encouragement to take initiative and try something new and different