A Technical Writer collaboratesclosely with engineers, product managers, and other stakeholders to ensureaccuracy and clarity in all documentation. The key responsibilities of a Technical Writer include:
Responsibilities:
Develop and maintain technical documentation : Write and update user guides, API documentation, tutorials, release notes, and other technical materials.
Collaborate with cross-functional teams: Work closely with product managers, developers, and QA teams to gather information and ensure accurate documentation.
Establish documentation standards: Define and implement style guides, templates, and best practices to ensure consistency across all materials.
Simplify complex concepts: Translate highly technical information into clear, concise, and user-friendly content for both technical and non-technical audiences.
Review and edit content: Ensure that all documentation is free from errors, follows proper grammar, and meets style guidelines.
Manage content lifecycle: Organize and maintain documentation repositories, ensuring that all materials are up-to-date and relevant.
Presentation Skills: Prepare webinar presentations for the product managers and demo the same during webinars
Video / Audio editing skills
This role demands both technical knowledge andcommunication expertise, ensuring that technical information is accessible tovarious audiences.
Requirements
Experience : 1-3 years of technical writing experience, preferably in a software, IT, or engineering environment.
Writing Skills: Exceptional writing, editing, and proofreading skills with a strong attention to detail.
Tools: Experience with documentation tools (such as Confluence, JIRA) and content management systems like Readme (backend Visual Studio Code & Bitbucket)
Collaboration : Strong interpersonal skills for working with technical and non-technical teams.
Problem Solving: Ability to research independently and understand unfamiliar technologies to create accurate documentation.
Experience working with Payment/FinTechproducts is preferred. Experience working in anagile scrum setup, planning sprints, and working closely with engineering andQA teams to help deliver technical documentation to stakeholders will bepreferred.