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2 Hitachi Energy Technical Support Engineer Jobs
Technical Support Engineer - Bay level Products
Hitachi Energy
posted 8mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Technically supporting our local as well as global service units
- Technically supporting external customers as well as our own organizationConducting technical investigations and root cause analyses
- Making sure that all reported cases are well handled in a professional way
- Managing customer cases in a common database with priority and response time
- Close cooperation with sister engineering / development units in other countries
- Building relations and providing great customer service on a high technical level
- Living HITACHI ENERGY s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business
Your background:
- Bachelors degree with 4-8 yrs. of experience, preferably in Electrical & Electronics
- Good knowledge about Power system, protection and control
- Proficient in Numerical IEDs, Electromechanical & auxiliary relays (preferably HITACHI ENERGY make)
- Hands-on experience in software configuration tools like PCM600, HMI500-REBwin
- A couple of years of experience from a similar role
- Background in Substation Automation and commissioning is meriting Familiarity with the IEC 61850 standard is a plus.
- Proficient in Microsoft office tools (Excel, Word & PowerPoint)
- Fluency in English
- A team player who constantly look for opportunities to improve and to find better ways to serve our customers
- Ability to contribute to positive work environment
- High focus on customers and their needs.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Technical Support Engineer roles with real interview advice
What Technical Support Engineer at Hitachi Energy are saying
Technical Support Engineer salary at Hitachi Energy
reported by
3
employees
with 6-11
years exp.
₹8
L/yr - ₹15
L/yr
118%
more
than the average Technical Support Engineer Salary in India
View more details
What Hitachi Energy employees are saying about work life
based on 718 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Hitachi Energy Benefits
Submitted by Company
Work With Purpose Energize Your Career Think Big Diversity+ Collaboration = Great Innovation Cultural Exchange
Submitted by Employees
View more benefits 
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