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Branch Manager - Retail Sales

1-6 years

Anand

1 vacancy

Branch Manager - Retail Sales

Tata Capital

posted 1mon ago

Job Description

To drive sales and ensure business targets are achieved for the assigned area

Core Responsibilities:

Branch Process Management

  • Execute the defined strategy to achieve the defined performance of the branch.

  • Create a demand funnel and efficiently meet sales forecasts by maintaining a good relationship with clients

  • Manage growth and profitability of the branch by maintaining competitive knowledge so as to create and adjust sales strategies

  • Expand and retain the company's base of customers for affordable home loans by developing and maintaining strong liaisons with the clients/channel partners for repeat business or referrals while also ensuring they are part of our future projects.

  • Build and develop a defined source mix comprising of direct and indirect sourcing channels.

  • Capitalize on business opportunities, builder tie ups, and plan and monitor joint promotional activities with developers.

  • Facilitate the development of new locations as per targets so as to penetrate new markets and thereby increase business

  • Ensure smooth functioning of the lending process at the various stages such as inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service.

  • Manage post-sales customer/channel partner escalation.

  • Co-ordinate and supervise all key departments internally and strategies the road map for lending products.

  • Managing branch operating costs including cost of acquisition, expenses and operations.

  • Closely monitors the quality of book ensuring minimum delinquency at the branch level.

  • To support the appropriate closure of stress accounts and move them out of the portfolio by collaborating with collections team.

    Team Management

  • Optimize and closely monitor team productivity by effectively managing the team of sales managers so as to assure achievement of business targets and profitability of the area

  • Collaborate effectively with departments including Channel partners.

  • Lead and supervise the SM & RM team by support through appropriate hiring, training, reward and recognition.

  • Responsible for the overall administrative functioning of the branch.

  • Ensure active distribution span of control is maintained at the branch level as per norms.

    Industry & Governance

  • Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies

  • Ability to establish internal controls for legal compliance and conduct periodic audits to detect non-compliance & frauds and devise actions for correction and prevention.

  • Ensure a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.

  • Ensure compliance to all Audit / NHB regulations as well as policies and procedures of the company.

    Qualification: Graduate


  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at Tata Capital are saying

    What Tata Capital employees are saying about work life

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    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
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