IT Manager/ Senior Manager

*Job Title:* IT Manager

*Location:* Global

*Company:* Taknek LLC

*About Taknek:*
Taknek LLC specializes in industrial automation, machinery manufacturing, and industrial construction, with operations in the USA, India, and Dubai. We are seeking a highly skilled and proactive *IT Manager* to oversee and support our IT infrastructure and ensure seamless operations across the organization. The ideal candidate will be a hands-on professional with expertise across various IT domains, including server management, hardware troubleshooting, software deployment, data management, and cybersecurity.

---

### *Job Description:*
The *IT Manager* will be responsible for managing Takneks IT infrastructure, resolving technical issues across locations, and implementing IT solutions to enhance efficiency and security. This role requires broad expertise in server administration, network management, hardware and software troubleshooting, IT project management, and vendor relations. The IT Manager will also play a key role in training staff on IT best practices and ensuring compliance with company policies.

---

### *Key Responsibilities:*

1. *Server Administration*
- Manage and maintain on-premises and cloud-based servers, ensuring uptime, performance, and security.
- Plan and execute server upgrades, migrations, and routine maintenance.
- Monitor server performance, logs, and resolve any system failures or bottlenecks.

2. *IT Support & Troubleshooting*
- Provide Level 1 to Level 3 support for laptops, desktops, printers, and other IT devices.
- Diagnose and resolve hardware, software, and network connectivity issues promptly.
- Assist remote users with IT challenges, including VPN and remote desktop access.

3. *Software Management*
- Oversee installation, licensing, and configuration of software applications.
- Conduct periodic software updates and ensure compliance with licensing agreements.
- Evaluate new software tools to improve productivity and scalability.

4. *Data & Security Management*
- Implement and maintain data backup solutions and disaster recovery plans.
- Ensure robust cybersecurity measures, including firewalls, anti-virus systems, and threat detection tools.
- Develop and enforce IT policies to safeguard data and protect sensitive information.

5. *Network Administration*
- Design, deploy, and maintain local and wide area networks (LAN/WAN).
- Configure and troubleshoot routers, switches, and wireless access points.
- Monitor network traffic and optimize bandwidth usage.

6. *Asset & Vendor Management*
- Maintain an up-to-date inventory of all IT hardware and software assets.
- Coordinate with vendors for procurement, warranty claims, and technical support.
- Negotiate contracts and ensure cost-effective IT solutions.

7. *IT Project Management*
- Plan and execute IT-related projects, including system upgrades, office relocations, and new technology implementations.
- Collaborate with stakeholders to align IT strategies with business objectives.

8. *Staff Training & Development*
- Train employees on IT tools, cybersecurity practices, and technology best practices.
- Provide user-friendly documentation and support for frequently asked questions.

---

### *Qualifications:*

- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 7+ years of experience in IT management, with demonstrated expertise in server and network administration.
- Proficiency in Windows and Linux server environments, Active Directory, and Group Policies.
- Strong troubleshooting skills for hardware, software, and network issues.
- Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
- Proficiency in managing IT ticketing systems and ITSM tools.
- Knowledge of cybersecurity principles, including firewalls, intrusion detection systems, and endpoint security.
- Strong project management and organizational skills.

---

### *Preferred Skills:*
- Certifications such as CompTIA Server+, CCNA, ITIL Foundation, CISSP, or Microsoft Certified: Azure Administrator.
- Experience with virtualization tools like VMware or Hyper-V.
- Expertise in database management (SQL, Oracle) and ERP systems.
- Familiarity with programming or scripting languages like Python, PowerShell, or Bash.
- Experience in multi-location or international IT support.
- Familiarity with inventory management and asset tracking tools.

---

### *Soft Skills:*
- Strong communication skills to explain technical issues to non-technical users.
- Problem-solving mindset with the ability to think critically under pressure.
- Team-oriented approach with leadership qualities.
- Commitment to staying updated with the latest technology trends and innovations.

---

### *What We Offer:*
- Competitive salary and benefits package.
- Opportunities for professional growth and certification sponsorship.
- Collaborative and supportive work environment.
- Exposure to cutting-edge technologies in a dynamic industry.

---

*How to Apply:*
If you are a tech-savvy professional with a passion for IT infrastructure, we invite you to apply. Please send your resume and cover letter to *hr@taknek.com* with the subject line *"IT Manager Application – [Your Name]."*

Join Taknek LLC and help us drive innovation and excellence in IT support and management

has context menu

has context menu