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TA & CL Operations Analyst I
Swiss Re
posted 7hr ago
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Flexible timing
Key skills for the job
Job Description
In this role, you will be for handling end to end reinsurance accounts and claims, ensuring business deliverables are met (quality output within the turnaround times defined) through adequate understanding of Reinsurance contractual conditions. You will be working within a set framework of policies, processes and having potential opportunities to improve the same. You will own responsibility for an assigned portfolio of APAC clients and collaborate with business partners internally and externally. You will work in a dynamic environment by being capable of navigating through periods of change and ambiguity. You will also be encouraged to pro-actively pursue your career advancement by developing current and new areas of competence on own initiative.
The role comprises, but not limited to, the following elements:
- End-to-end processing of client Reinsurance accounts (premiums, claims, brokerage, etc.) ensuring deliverables and quality standards are met as defined
- Handling Reinsurance claims (simple to mid complex cases) through adequate understanding of Reinsurance Claims principles
- Capture accurate claim information by referring to claim advice reported by clients/ brokers and contract documents/conditions
- Maintain accuracy and quality parameters as defined by the process
- Rigorous follow up on outstanding queries/topics as per the defined process using the escalation matrix
- Problem solving/analysis for own portfolio, to determine underlying trends and following up on the same to deliver closure of issues
- Ensure financial transactions/payments are in adherence to processes and guidelines, quality management framework and key controls
- Timely collection of funds (Accounts Receivable), keeping track of financials within the assigned portfolio
- Ensure timely and accurate reporting and compliance with internal/external/regulatory requirements and/or commitments
- Manage own workload effectively to achieve agreed service/business standards
- Contact internal business partners and external clients directly (either written or verbal) to resolve any long pending operational issues like missing accounting information, incorrect data, payment delays, etc.
- You will work collaboratively across teams, functions and regions and support the requirements of internal clients
- Usage of PowerBI and data tools to assess and steer the portfolio
Employment Type: Full Time, Permanent
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What people at Swiss Re are saying
Operations Analyst salary at Swiss Re
reported by
1
employee
with 2
years exp.
₹12.6
L/yr - ₹16.1
L/yr
178%
more
than the average Operations Analyst Salary in India
View more details
What Swiss Re employees are saying about work life
based on 232 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Swiss Re Benefits
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