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Process Execution Specialist
Swire Digital Centre
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Role Accountabilities (What is this role responsible for delivering?)
Performs the day-to-day execution of tasks assigned to the Process Teams that includes one or more of the following (but not limited to)
Support Ticket Handling/Management (Email, Phone, Live/Web-Chat).
Execution & handling of Export & Import Shipment documentation related tasks.
Execution & handling of Export & Import Vessel Reconciliation.
Execution & handling of Rate Audit.
Prior experience in shipping operations desirable.
Execution & handling of DG Shipment.
Rate/Contract, Filing, Billing & Vendor/Partner Onboarding.
Responsible for adhering to defined processes.
Accountable for achieving customer satisfaction on case by case, at the interaction level.
Excellent interpersonal, problem-solving, and analytical skills.
Handling all the business processes efficiently.
Offering guidance and training to the newly joined team members.
Performs the day-to-day execution of tasks assigned to the Process Teams that includes one or more of the following (but not limited to)
Support Ticket Handling/Management (Email, Phone, Live/Web-Chat).
Execution & handling of Export & Import Shipment documentation related tasks.
Execution & handling of Export & Import Vessel Reconciliation.
Execution & handling of Rate Audit.
Prior experience in shipping operations desirable.
Execution & handling of DG Shipment.
Rate/Contract, Filing, Billing & Vendor/Partner Onboarding.
Responsible for adhering to defined processes.
Accountable for achieving customer satisfaction on case by case, at the interaction level.
Excellent interpersonal, problem-solving, and analytical skills.
Handling all the business processes efficiently.
Offering guidance and training to the newly joined team members.
Employment Type: Full Time, Permanent
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based on 10 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Swire Digital Centre Benefits
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