IT Person

Suncity School Sector - 37D is looking for IT Person to join our dynamic team and embark on a rewarding career journey
Technical Support:Provide technical support to end-users, troubleshoot hardware and software issues, and resolve technical problems promptly

Assist employees with IT-related issues, both in person and remotely, ensuring minimal downtime and disruption

Network Management:Set up, configure, and maintain computer networks, including LAN, WAN, and intranet systems

Monitor network performance, ensure network security, and troubleshoot network issues as they arise

System Administration:Administer servers, including installation, configuration, maintenance, and troubleshooting

Manage user accounts, permissions, email systems, and file servers

Security Management:Implement and maintain security protocols to safeguard digital files and vital electronic infrastructure

Regularly update antivirus software, firewalls, and intrusion detection systems

Hardware and Software Management:Install and upgrade computer components and software, ensuring compatibility and optimal performance

Maintain an inventory of all hardware and software assets, ensuring licenses are up to date

Data Backup and Recovery:Develop and implement data backup and recovery procedures to prevent data loss in case of system failures or disasters

Test and verify backups to ensure data integrity

Collaboration and Communication:Collaborate with other IT professionals, departments, and external partners to evaluate and recommend technologies to support business needs

Communicate IT-related information effectively to non-technical staff and management

Documentation:Create and maintain comprehensive documentation for IT processes, configurations, and troubleshooting procedures

Ensure that standard operating procedures (SOPs) are up to date and accessible to relevant personnel

Continuous Learning:Stay up-to-date with the latest technologies, trends, and security threats in the IT industry

Pursue professional certifications and training to enhance skills and knowledge

Qualifications:Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Relevant certifications (such as CompTIA A+, Network+, Microsoft Certified Systems Administrator, Cisco Certified Network Associate) are often preferred

Strong knowledge of computer systems, networks, and security protocols

Proficiency in operating systems (Windows, Linux, etc

) and software applications

Excellent problem-solving skills and attention to detail

Strong communication and interpersonal skills

Ability to work independently and in a team environment