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SAP/ERP Consultant
Stefanini
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- AMS Support: Provide ongoing support for SAP OTC functionalities, addressing issues related to order processing, delivery, billing, and customer inquiries in a timely manner.
- System Configuration: Analyze business requirements and configure SAP OTC modules (SD) to align with best practices and organizational needs, ensuring seamless order processing and customer satisfaction.
- Troubleshooting: Diagnose and resolve issues related to the OTC process, working collaboratively with cross-functional teams to implement effective solutions.
- Process Optimization: Identify opportunities for process improvements and enhancements within the OTC cycle, recommending solutions to increase efficiency and effectiveness.
- Documentation: Maintain up-to-date documentation for system configurations, processes, and procedures, ensuring compliance with internal standards and knowledge sharing.
- User Training: Conduct training sessions and workshops for end-users to enhance their understanding of OTC processes and SAP functionalities.
- Collaboration: Work closely with SAP functional and technical teams, business analysts, and stakeholders to align OTC solutions with broader business objectives and requirements.
- Reporting: Assist in the development of reports and dashboards to provide insights into order management, sales performance, and customer satisfaction metrics.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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