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85 Stefanini Jobs

Citrix Lead

7-11 years

Chennai, Pune, New Delhi + 4 more

1 vacancy

Citrix Lead

Stefanini

posted 4mon ago

Job Description

  • Lead and mentor a team of Citrix administrators and engineers, fostering a culture of collaboration, innovation, and continuous improvement.
  • Conduct regular performance reviews and identify training opportunities for team members.
  • Ensure high availability, reliability, and security of the Citrix infrastructure, including Citrix ADC (NetScaler), Citrix Cloud, and associated services.
  • Provides Subject Matter Expertise on applicable technologies
  • Manage end-to-end project lifecycles for Citrix-related initiatives, including upgrades, migrations, and new deployments.
  • Collaborate with stakeholders to define project scope, timelines, budgets, and deliverables, ensuring alignment with organizational goals.
  • Implement monitoring solutions to track the performance of Citrix services, analyze metrics, and proactively address potential issues.
  • Optimize Citrix configurations and resources to enhance performance and user experience.
  • Proven experience in a leadership role, managing teams and projects.
  • Oversee the design, implementation, and management of the Citrix environment, including Citrix Virtual Apps and Desktops.
  • Ensure high availability, performance, and security of the Citrix infrastructure.
  • Lead and manage Citrix-related projects, ensuring alignment with business objectives and timely delivery of solutions.
  • Collaborate with cross-functional teams to define project scope, requirements, and milestones.
  • Ensure that the Citrix infrastructure adheres to security best practices and compliance requirements, including data protection and user access controls.
  • Provide required inputs to stakeholders involved in case of critical incidents like outages.
  • Act as a point of escalation for complex technical issues, providing advanced troubleshooting and resolution.
  • Develop and maintain comprehensive documentation for processes, configurations, and troubleshooting procedures.
  • Conduct regular security assessments and audits, implementing necessary changes to maintain compliance.
  • Establish and maintain documentation for processes, configurations, and troubleshooting guidelines.
  • Implement monitoring solutions to proactively identify and resolve performance issues in the Citrix environment.
  • Analyze performance metrics and generate reports for management.
  • Work closely with other IT teams (network, security, application support) to ensure seamless integration and operation of the Citrix environment.
  • Liaise with vendors and third-party service providers to support ongoing operations and enhancements.
  • Develop and enforce best practices for Citrix environment management and security compliance.
  • Stay up-to-date with industry trends and advancements in Citrix technologies and recommend improvements.
  • Strong problem-solving abilities and a proactive mindset.
  • Ability to work effectively under pressure and manage multiple priorities.
Job Requirements
Details:
  • Have significant experience in implementation troubleshooting of Citrix environments starting with legacy versions XenApp 6, 6.5 and XenDesktop 7.x environments including latest CVAD on-prem/cloud, installing, configuring, managing/maintaining, and troubleshooting.
  • Have expertise in Infrastructure, Delivery Management, system analysis, design, development implementation, customer relationship and resource management.
  • Proficiency in Windows Server administration, networking, and security principles.
  • Experience with scripting languages (e.g., PowerShell) for automation tasks will be an added advantage.
  • Exposure to Hybrid Citrix Cloud model having control layer on Citrix cloud and on-prem Storefronts, on-prem workloads (globally distributed) and on-prem ADCs (VPX/MPX).
  • Expertise and hands-on experience in Citrix provisioning services like PVS and MCS.
  • Experience in supporting PVS environment including maintaining PVS servers, load balancing, VDisks, creating new versions, etc.
  • Hands-on experience in configuring workspace management tools like Citrix WEM.
  • Hands-on experience in managing Citrix Netscalers (ADCs).
  • Experience in configuring load balancer (Internal and External) and using Application Gateway for SSL offloading.
  • Managing hybrid Identity solutions by using Azure Active directory and Domain Services.
  • Possess excellent interpersonal, communication, quick learning, and analytical skills with demonstrated abilities in troubleshooting remote resolving.
  • Working in Production and Incident Management, requests received from client customers as per ITIL process.
  • Installing and configuring Citrix cloud connectors and adding them to the appropriate resource locations.
  • Proven skills in Microsoft cloud technologies including Office 365, Azure, Azure AD, Intune, AD connect; ADFS, SSO, WAP and etc.
  • Experience in implementing and troubleshooting Active Directory, GPO and other adjacent Windows server services like DNS, DHCP, DFS, print services, CA, IIS etc.
  • Good knowledge of infrastructure monitoring tools like ControlUP, SCCM, etc.
  • Experience in working/acting on Security bulletin released the vendors and fixing/remediating the vulnerabilities.
  • Participated in Root Cause Analysis in Problem Management lifecycle activities
  • Configured multiple stores of different domains in a single storefront in a CCVAD environment.
  • Customization of Storefront/Workspace URL GUI.
  • Published applications and desktops using tags, which is useful to publish resources from specific servers in a delivery group.
  • Familiar with common technologies for backup, archiving, and system administration
  • Monitoring the Citrix Internal and External environments using Citrix Director and Monitor (Cloud).
  • Good knowledge and hands-on experience in configuring user profile solutions, like Citrix UPM, FsLogix, etc.
  • Proven technical troubleshooting experience in all Citrix products.
  • Execute daily support functions and processes along with predetermined tasks and activities.
  • Monitoring activities of the team like day-to-day health monitoring activity, progress of tickets/incidents, addressing concerns/client escalations.
  • Preparation of Knowledge Articles for the day-to-day incidents which help in self-troubleshooting the issues.
  • Good experience of ticketing tools like ServiceNow, Remedy, SysAid, etc.
  • Certifications in relevant technologies.
Pay Range:
Based on Experience

Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

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What people at Stefanini are saying

Lead salary at Stefanini

reported by 4 employees with 10-13 years exp.
₹7.5 L/yr - ₹28 L/yr
51% more than the average Lead Salary in India
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What Stefanini employees are saying about work life

based on 252 employees
53%
73%
76%
53%
Flexible timing
Monday to Friday
No travel
Day Shift
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Stefanini Benefits

Health Insurance
Work From Home
Soft Skill Training
Job Training
Free Transport
Free Food +6 more
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