Junior Officer - TQM

Role & responsibilities

1. Identify and analyze areas for process improvement across various departments.

2. Lead Kaizen events and other process improvement projects.

3. Develop and implement solutions to improve process efficiency, effectiveness, and quality.

4. Track and measure the results of process improvement initiatives.

5. Share best practices and lessons learned across the organization.

6. Collect and analyze data to identify root causes of quality issues and process inefficiencies.

7. Utilize statistical process control (SPC) and other data analysis tools.

8. Create reports and presentations to communicate findings and recommendations.

9. Develop and deliver training programs on quality management principles and tools.

10. Train employees on specific process improvement methodologies.

11. Facilitate workshops and team discussions on quality improvement initiatives.

12. Work closely with cross-functional teams across the organization.

13. Build relationships with key stakeholders and decision-makers.

14. Communicate effectively and persuasively to gain buy-in for process improvement initiatives.