Program Manager

1. Guide the participants through a careerera journey by helping them, supporting them, motivating them and will be their constant companion until they achieve their learning outcomes
2. Ownership of end-to-end learning journey of the participants to ensure learning outcomes are met and participants have a good Learning experience with high satisfaction levels
3. Being the first point of contact for participants, troubleshoot queries and manage discussions
4. Complete ownership of all the Program Office responsibilities around scheduling and delivery activities, including but not limited to, online sessions, webinars, evaluations, grading, presentations etc. This will require engagement with a variety of stakeholders like senior managers, academicians, industry professionals and many other internal and external
stakeholders
5. Consistent and thorough monitoring of participants performance and engagement using various program trackers to ensure each participant gets personalized experience in terms of support and learning experience. This will require forging meaningful relationships with the participants
6. Management, identification and implementation of processes for smoother program management to ensure a consistent and trouble free learning experience