Collaborate with Product Managers, Solution Consultants, and Marketing to deeply understand the features, integrations, and value propositions of ServiceNow Creator Workflows, App Engine, and Automation Engine products.
Develop engaging and outcome-based software demonstrations that showcase the platform s capabilities across various industries and business use cases.
Customize demos to align with specific customer pain points and business needs.
Build tools, utilities, and frameworks to simplify demo configurations and enable scalability for the Sales team.
Gather continuous feedback from stakeholders to iterate and enhance demonstration effectiveness.
Business Acumen
Possess a strong understanding of business domains and enterprise workflows to deliver impactful, outcome-driven stories.
Independently craft compelling narratives that connect product features to real-world business outcomes.
Lead cross-platform demo initiatives while effectively managing stakeholders and priorities.
Ensure a value-first mindset to drive meaningful and results-oriented demonstrations.
Technical Expertise
Demonstrate in-depth knowledge of ServiceNow s architecture, technical stack, and integration capabilities.
Troubleshoot and resolve technical issues during the demo lifecycle, identifying root causes and ensuring swift resolutions.
Assist Sales teams with custom demonstrations requiring technical configurations.
Live Presentations
Conduct live, interactive demonstrations, workshops, and configuration sessions for Sales, Solution Consultants, and customer stakeholders.
Effectively articulate the platform s value proposition, benefits, and differentiators tailored to specific audiences.
Market Awareness
Stay current with industry trends, competitive insights, and emerging technologies to enhance the quality, relevance, and competitiveness of demonstrations.
Build narratives that resonate with customer priorities and industry benchmarks.
Education : Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
Experience : 8+ years of experience in ServiceNow p