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Business Coordinator
SmartinfoLogiks
posted 12d ago
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Fixed timing
Key skills for the job
Job Description
- Client Coordination: Act as the central point of contact for clients, ensuring their needs are understood and addressed promptly throughout the project lifecycle.
- Sales Support: Assist in generating leads, preparing sales pitches, and managing pre-sales activities such as proposal creation and pricing discussions.
- After-Sales Support: Manage post-sales activities, including client onboarding, addressing concerns, and ensuring customer satisfaction.
- Commercial Management: Prepare quotations, process purchase orders, track invoices, and follow up on payments to ensure smooth financial operations.
- Proposal Development: Collaborate with technical teams to draft detailed and persuasive proposals, presentations, and contracts tailored to client needs.
- Project Coordination: Oversee multiple projects, monitor progress, track milestones, and ensure deliverables are met on time and within scope.
- Market Research: Conduct research to stay updated on IT industry trends, competitor offerings, and client preferences to identify new business opportunities.
- Internal Collaboration: Work closely with sales, technical, and support teams to streamline processes and improve overall client experience.
- Documentation: Maintain accurate records of client interactions, project updates, and commercial activities for internal and external reporting.
- Bachelor s degree in Business Administration, IT, or a related field.
- 3-5 years of experience in a similar role within the IT industry.
- Proven track record of managing client relationships, sales support, and after-sales activities.
- Strong knowledge of IT solutions, services, and industry best practices.
- Excellent verbal and written communication skills for client-facing and internal interactions.
- Proficiency in tools like MS Office Suite (Excel, Word, PowerPoint) and CRM/project management tools .
- Strong analytical and problem-solving skills with the ability to manage multiple priorities effectively.
- Keen attention to detail and a results-oriented mindset.
- Familiarity with IT solutions such as ERP, LMS, BI, or cloud platforms.
- Understanding of commercial processes like contract management and vendor negotiations.
- Knowledge of Agile methodologies or project management certifications (e.g., PMP) is a plus
Employment Type: Full Time, Permanent
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Strict timing
Monday to Saturday
Within city
Day Shift
SmartinfoLogiks Benefits
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