1. Team Management
2.Manage large amount of Outbound/Inbound calls(Voice Process)
3. Follow communication scripts
4. Identify needs, clarify Information.
5. Upsell Services
6. Maintaining Calling Database
7. Report Generation°Should have good communication skills. Should have an experience of about 6-8 years. Sound Knowledge of excel is a must.
Share CV at ta@sharpsight.in°