Process Trainer

Developing and delivering training programs and materials for employees and end-users on the specific business process or operation.Conducting training needs assessments to identify skill gaps and training requirements.Providing feedback and coaching to trainees to improve their performance.Evaluating the effectiveness of the training programs and making necessary improvements.Collaborating with stakeholders to identify business requirements and process improvement opportunities.Conducting train-the-trainer sessions to ensure consistency in the training programs.Good communication, interpersonal, and training skills.Proficiency in MS Office applications and basic knowledge of learning management systems and e-learning tools