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Exide Industries

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3.5

based on 2.2k Reviews

Video summary

1 Exide Industries Service Engineer Job

Branch Service Incharge - Udaipur

Exide

3.5

based on 2.2k Reviews

3-6 years

₹ 3 - 6.5L/yr

Udaipur

1 vacancy

Branch Service Incharge - Udaipur

Exide Industries

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Amcs Warranty Warranty Management After Sales Service Aftersales

Job Description

Administer and perform all activities in line with the company procedures regarding service department.
Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures.
Maintain inventory of spare parts for service Centre.
Developed new business and maintain long term relationship for future business prospects
Leading training and motivating team ensuring optimum performance.
Motivating & Keeping the team spirit high ensuring minimum attrition.
Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures.
Manage customer complaints and ensure the TAT targets at all the branch levels.
Ensure the service SLAS and KPIs are met as per the business requirement.
Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Employment Type: Full Time, Permanent

Read full job description

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What Service Engineer at Exide Industries are saying

3.5

Rating based on 93 Branch Service Incharge reviews

Anonymous · Customer Success, Service & Operations in Nagpur

Likes

Salary on time, senior are very co operative, job security, travel expenses and allowance, faster claim settlement, good incentive policy, good work culture