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Support Sages

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4.7

based on 7 Reviews

1 Support Sages Senior Systems Engineer Job

Senior System Engineer

M/s SupportSages Consultancy Services P. Ltd

4.7

based on 7 Reviews

4-9 years

Kochi

1 vacancy

Senior System Engineer

Support Sages

posted 4mon ago

Job Role Insights

Fixed timing

Key skills for the job

Python Linux Administration Wordpress HTML PHP MySQL

+ 3 more

Job Description

We are looking for a Senior System Engineer to lead our IT team. You will oversee the design, implementation, and maintenance of our systems infrastructure, ensuring optimal performance and reliability. In addition to providing advanced technical support, you will mentor junior engineers, develop automation scripts, and drive improvements in system monitoring, resource utilization, and overall efficiency for our international web hosting clients.

Responsibilities

Establishing and maintaining strong relationships across teams and with staff/clients.
Works closely with the management team to ensure all the technical issues are resolved on time.
Managing and upholding the troubleshooting escalation process.
Single poc for any technical escalations.
Helping HR to impart technical training.

What we look for in the candidates?

Passionate in Linux
4+ Years of experience as a Technical Support Engineer.
Excellent team management skills
Ability to provide technical leadership
Strong ownership, and persistent attitude to complete tasks
Strong written communication skills in the English language.
Ready for a long-term commitment with the company
Good understanding of netfilter/iptables.
Good knowledge in Web Servers, NFS, DNS, NIS, MTAs.
Experience in cloud service providers like AWS, Google Cloud, Azure.
Profound Experience in Apache, Litespeed, CentOS, Nagios, Cacti, DNS, hosted services, MySQL, R1soft, Wordpress, cPanel, SpamExperts.
Good knowledge in Automation systems like Ansible, Chef or Puppet.
Prefer some programming experience (particularly Bash, Shell, Perl, Python, PHP, HTML, MySQL).
Good knowledge on shell scripting and relational databases
Hands on experience with control panels like cPanel, Plesk, Direct Admin etc.