This position is needed to deliver on our mission to power the future of communications. To keep pace with evolving communication channels, we are looking for a Senior Software Engineer to join our Channels team in the US, who is passionate about designing, developing, deploying and operating software solutions at scale, and wants to help Twilio deliver the best user experience for next-generation communications. Our Channels teams build the onboarding, rich templates and messaging services to power Twilio s Whatsapp, Facebook Messenger, RCS and other messaging providers. To help build one of the fastest growing products at Twilio, you will be developing a complex distributed platform and will be concerned with availability, throughput, latency, and data integrity. At the core are cloud technologies that enable deployment and management of computing resources globally.
Responsibilities
In this role, you ll:
Build highly scalable and distributed services
Build internal and public REST APIs and Event based systems used by all internal and external Twilio customers
Collaborate with a world class geographically distributed team and brainstorm product ideas with product managers, design, and engineers.
Constantly improve services that power Twilio s top products and also generate significant revenue
Truly own the product you work on. Be responsible for SLA, oncall, incident resolution, customer feedback and participate in blameless post-incident reviews to make our products better.
Demonstrate strong engagement in the team setting
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasnt followed a traditional path, dont let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
5+ years of software development experience in at least one object-oriented language such as Java and/or Go.
Experience designing, implementing, and integrating with REST APIs.
Experience building and supporting mission critical, performant customer-facing systems.
Experience working with AWS or other cloud provider services.
Experience working with relational and/or NoSQL databases such as MySQL or DynamoDB
Understanding and experience with asynchronous architectures and technologies (Kafka, SQS)
Excellent written and verbal communication skills
Experience integrating telemetry and observability tools to monitor and maintain system health and performance
Desired:
Nice to have: Experience with operations SLO/SLI, metrics and monitoring