Cybersecurity Device Management - Graduate Engineer - L1

Essential Skills:

• Hands on experience (Configuration and troubleshooting) on any 2 or more firewall vendors like Cisco ASA, Juniper, Palo Alto, FortiGate, Checkpoint.
• In-depth knowledge of OSI Layers, Internet Protocol, TCP/IP, NAT, and basic network concepts.
• Technically strong in troubleshooting and resolving any incidents (Standard network issues, Layer 7/network security related issues) with methodical approach.
• Excellent problem solving, analytical & communication skills.
• Ability to work independently and confidently.
• Strong communication skills to achieve effective interaction with clients, team-members, and management.
• Ability to configure and troubleshoot on Remote access VPN, site-to-site VPN, Clientless VPN related issues
• Good in Microsoft Visio & Microsoft Office Suite skills.
• Must be able to own the responsibility of product and services (In-house and Client) in networks and security devices Management

Additional Desired Skills:

• Strong interpersonal and presentation skills
• Ability to work with minimal levels of supervision or oversight
• Adherence to security policies
• Willingness to provide availability and support by understanding the criticality and responsibility of the business needs.

Responsibilities:

• Ability to work independently and confidently on single or multiple projects
• Data centre and client network security operations and management for NGFW (Palo Alto/Checkpoint/Fortinet/Cisco ASA/Juniper etc.) security devices.
• Successful application and operations of technologies such as IPS/IDS/UTM, Cloud Network and Infrastructure with troubleshooting and management.
• Mentor and shadow Associates/Freshers.
• Create and plan documentations, RFCs, SOPs as required by the team.
• Ability to use and configure availability monitoring tools such as Nagios/PRTG/SolarWinds/Algosec etc.
• Coordinate and communicate with client team, Internal business units and vendors for change implementation for required product support.
• Timely escalations to senior resource to maintain SLAs and optimum customer experience. It is expected to perform all the relevant troubleshooting before any escalations.
• Assist and aid team members with required work and assigned tasks.

Professional attributes:

• Willing to learn about new technologies.
• Cross-skilling, Upskilling
• Good Communication and presentation skills
• Quick learner
• Team player
• Proactive Approach

Educational Requirements & Certifications:

• BE-Computer Science/IT OR MCA OR University degree equivalent
• Certification- PCNSA/CCSA/NSE 4 (Any one or more preferred) & CCNA