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326 Security and Intelligence Services (India) Jobs
Senior Specialist, Hosted Change Management EDM and Thinkfolio
3-4 years
Bangalore / Bengaluru
1 vacancy
Senior Specialist, Hosted Change Management EDM and Thinkfolio
Security and Intelligence Services (India)
posted 9d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- High quality implementations to deliver high level of Customer satisfaction and the best commercial value for S&P Global
- An opportunity to expand and deepen your knowledge of the EDM solution and its application.
- Exposure to a wide array of the world s leading financial organisations
- Opportunity to learn about of the current and future directions of the wider S&P Global business and the wider industry and associated technologies.
- Implementation of Change Requests for the EDM and Thinkfolio software for clients that are in Production and ensuring they are being completed with high attention to quality.
- Join CAB meetings to engage with Service Delivery Managers on code releases and/or discussions around additional requirements gathering.
- Coordinate and interact with Cloud Engineers, DBAs, Technical Support, Client Management, and Regional Leads.
- Record billable and non-billable hours for client change requests within the PSA tracking system. This is an essential function and requires accurate submissions on a weekly basis.
- Level set client expectations, provide guidance on code changes when needed, and write up detailed scope changes.
- 3-4+ years client facing experience with strong written and communication skills.
- 3-4+ years exposure to relational database architecture, Microsoft SQL, and knowledge with writing SQL statements, and complex queries.
- Proficient in scheduling tools with the ability and willingness to learn and adapt to Tidal scheduler.
- Required to handle multitasking, issue resolution, escalations, and have intermediate level knowledge around Microsoft Windows and SQL (ETL systems / Relational Databases).
- Amazon Web Service exposure is desired and baseline understanding of functionality and terminology is desired.
- Exposure to SharePoint and Microsoft Office applications required.
- Exposure to S&P EDM and Thinkfolio software is highly desired.
Employment Type: Full Time, Permanent
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Security and Intelligence Services (India) Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Free Transport 
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