Senior Manager - Business Operations (11-15 yrs)

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following.

- Support GCC leadership in the development and execution of strategic priorities, engagement and employee experience priorities

- Partner with all GCC enabling functions to identify and support key activities, processes, and projects as part of GCC Business Operations. This can include process definition, program set-up, continuous improvement, automation, reporting and insights, change management, and ownership of processes / programs

- Take lead and ownership in these projects to ensure successful and timely execution and roll-out to all stakeholders, with strong focus on providing a superlative employee experience

- Coordinate site operations to ensure the GCC runs smoothly and efficiently and has the structure, governance, data, compliance to grow in the future

- Leverage data and metrics to produce analysis and provide insights to support leadership decision making

- Identify improvement, efficiency and continuous improvement opportunities across projects, processes and the GCC's operations. Work with stakeholders to implement improvements

- Consistently report on all Operational Excellence activities to relevant stakeholders

We would like to speak to you if you have these experience and skills.

- 12+ years of experience in a combination of consulting, operations, and project management

- Ability to deal with high levels of complexity and ambiguity, as well as be able to effectively navigate through multiple stakeholders and their perspectives.

- Ability to work in a matrix environment with global teams, and across multiple functions

- Strong team focus and collaboration skills. Able to flex style to influence and interact effectively with wide range of individuals at all levels to support achievement of GCC objectives and priorities

- Excellent interpersonal (communication and presentation) and organizational skills

- Excellent relationship and stakeholder management skills, with demonstrated ability to lead by influence in a highly matrix environment

- Ability to prioritise and manage shifting priorities, assignments and projects while achieving deadlines

- Proactive and can-do attitude. Enthusiastic to take responsibility, ownership, and be involved in all aspects of GCC business operations

- Experience in consulting and project management processes and principles is a plus

- Mastery of Project Management tools and applications is a plus