Associate Director, Supply Chain, Order Management

We are seeking a highly motivated and experienced individual to join our team as the Associate Director of Order Management Supply Chain at Novartis.
In this role, you ll be at the forefront of delivering pioneering Data, Digital, and IT (DDIT) solutions. Collaborate closely with our business and technology teams to capture, scope, and prioritize DDIT demands, ensuring services that meet the highest quality and compliance standards. By harnessing the power of data and innovation, you ll drive efficiency improvements and create new value for Novartis global Supply Chain. Your impact will extend far beyond our organization, as you contribute to meeting the needs of patients and customers worldwide

• Act as a capability owner and primary point of contact for designated business customers, usually across locations, business domains and geographical boundaries.
• Identify and handle risks in relation to DD&IT Services underpinning business processes
• Identify and qualify new demand with overall responsibility for steering proposals through the early phases of approval
• Lead initiatives to find opportunities, gather requirements and work directly with customer teams to identify and develop cases and ensure business sponsorship
• Ensure DD&IT investments and services for customer group are aligned with business requirements and DD&IT strategy
• Establish governance structure for projects and operations with the right partner representation
• Partner with senior business customers and DDIT Strategic Business Partners for demand analysis, solution proposal, evaluation, and funding estimates
• Partner with other IT functions to ensure delivery of products according to the strategy.

• University degree or equivalent experience in information technology, computer science or other equivalent degree
• 5+ years proven ability in information technology and/or in a business environment
• Excellent knowledge of English language (written and spoken)
• Excellent understanding of supply chain processes mainly in the Order Management area
• Understanding of ERP system and implementation of them
• Ability to operate in a global matrix environment
• Flexibility to work in a fast paced, constantly evolving work environment

• Experience with delivering projects in GxP environment

• English.