1. Application Development & Support (SAP SD Development) Act as the technical access point for SAP SD development and enhancements. Collaborate with business and technology teams to align SD solutions with the overall technical architecture. Communicate updates and alignments with peers and governance teams.
2. SAP SD Configuration / Functional Consulting Serve as a functional expert in SAP SD to recommend best business practices. Conduct requirement analysis and gathering for sales and distribution processes. Perform unit testing and validate configurations based on business requirements. Prepare functional and technical specifications and configuration documents for successful project delivery. Configure sales and distribution objects such as pricing, billing, shipping, and credit management based on business needs. Handle the setup and integration of SD modules with other modules like MM, FI, and CO. Monitor and address order-to-cash (OTC) cycle-related issues and ensure process efficiency. Resolve pricing and tax-related configurations and troubleshoot any discrepancies.
3. SAP Implementation Implement SAP SD solutions to enhance sales and distribution processes. Fine-tune SAP SD functionalities to improve the turnaround time (TAT) for processes as required by stakeholders.
4. SAP SD Support Address incidents, bugs, and change requests related to SD processes and resolve them promptly. Coordinate SAP SD integration with other modules and external systems. Initiate and implement SAP SD-related notes to optimize functionality. Support the sales team by troubleshooting issues related to order processing, deliveries, and invoicing.
5. Other IT Projects and Application Support (SD-Specific) Contribute to the development and support of other applications that interface with SAP SD, ensuring seamless data flow and functionality. Provide support for end-to-end project delivery related to sales and distribution. Collaborate with cross-functional IT teams to address SD-related requirements and ensure timely delivery of tasks.