Sales Development Representative

Job Description: Sales Development Representative (SDR)

Engati

Experience: 0-1 year of experience (Freshers are welcome) Location: Bangalore
Employment Type: Full-Time

About Engati

Engati is a leading SaaS platform revolutionizing customer engagement with AI-powered solutions and intelligent AI agents. We enable businesses to create highly personalized customer journeys, deliver seamless interactions, and drive measurable outcomes with advanced automation and real-time insights. Join our fast-growing team and be part of transforming how businesses connect, communicate, and grow with the power of AI.

Role Overview

As a Sales Development Representative (SDR) at Engati, you will be the first point of contact for potential customers. Your role involves identifying and qualifying leads, generating interest in Engati's AI-powered solutions, and setting up meetings for the sales team. This is an exciting opportunity for someone passionate about sales, eager to learn, and ready to kick-start a rewarding career in SaaS sales.

Key Responsibilities

• ● Lead Generation: Identify and research potential leads through multiple channels, including email campaigns, LinkedIn, and other outbound sales tools.
  
• ● Outreach: Proactively engage with prospects via cold calls, emails, and social media to introduce Engati's solutions and generate interest.
  
• ● Qualification: Assess and qualify leads based on predefined criteria to ensure alignment with Engati's target audience.
  
• ● Meeting Setup: Schedule product demos and discovery calls for Account Executives.
  
• ● CRM Management: Maintain accurate and detailed records of all lead interactions and
  follow-ups in the CRM system.
  
• ● Collaboration: Work closely with Account Executives and the Marketing team to refine
  messaging, improve lead quality, and optimize outreach strategies.
  
• ● Follow-up: Ensure consistent follow-up with leads to nurture relationships and guide
  them through the sales funnel.
  
• ● Market Insights: Stay informed about market trends, competitive landscape, and
  industry developments to add value during prospect conversations.
  

Preferred candidate profile

• Required Skills and Qualifications
  
• Experience: 0-1 year of experience in sales, customer service, or related roles (SaaS experience is a plus).

• ● Communication: Strong verbal and written communication skills with the ability to convey ideas confidently and clearly.
  
• ● Resilience: Ability to handle rejection, stay motivated, and consistently meet targets.
  
• ● Tech-Savvy: Comfortable using CRM tools (e.g., Salesforce, HubSpot) and sales outreach
  tools.
  
• ● Curiosity: A passion for learning about AI, SaaS products, and customer engagement
  solutions.
  
• ● Team Player: Collaborative mindset and willingness to support team goals.
  
• ● Adaptability: Ability to work in a fast-paced, dynamic environment.
  
• ● Education: Bachelors degree in Business, Marketing, or a related field is preferred.
  

Perks and benefits

• Competitive salary with performance-based incentives.
• ● Comprehensive onboarding and training to ensure your success.
  
• ● Opportunity to grow within a fast-paced SaaS company.
  
• ● Exposure to cutting-edge AI and automation technologies.
  
• ● Collaborative and inclusive work environment.
  
• ● Health and wellness benefits.